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JobSeeker Payment (JSP)/Youth Allowance (YA) (Incapacitated) advices 008-05060050



This document outlines a list of letters relevant to job seekers who are receiving JobSeeker Payment (JSP) (Incapacitated) or Youth Allowance (YA) (Incapacitated).

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Letters advising requirement to attend appointment or provide information

Common notification advices for JSP/YA (Incapacitated) job seekers

Letters advising requirement to attend appointment or provide information

Table 1

Letter

Description

Q001

Attend interview + Read more ...

Request for the customer to attend an interview

Q020

Medical certificate + Read more ...

Notification that a medical certificate is required to support the new claim or the request for an exemption from mutual obligation requirements

Q092

Payment destination + Read more ...

Request for payment destination details

Q144

Means of support + Read more ...

Questionnaire regarding the customer's means of support since they were last employed

RFI

Request for Information (RFI) letter + Read more ...

Request for the customer to supply information

Common notification advices for JSP/YA (Incapacitated) job seekers

Table 2

Letter

Description

Q055

Correct entitlement + Read more ...

Advice that the customer's correct entitlement may be to another benefit, pension or allowance. This should only be issued when a Job Capacity Assessment (JCA) has been completed which had determined that they are medically eligible for Disability Support Pension (DSP).

Q134

Notification + Read more ...

Notification of rejection, cancellation, suspension or deferment of pension, allowance or benefit.

Q322

Disability Support Pension + Read more ...

Notification to the customer that they should test their eligibility for DSP. This advice should be used with caution and should only be issued where it is clear from medical evidence that the customer is incapacitated for all work for the next 2 years.

Q549

Reject or cease mutual obligation requirements exemption + Read more ...

Notification of rejection or cessation of an exemption from mutual obligation requirements.