Review of decisions for Financial Supplement Loan (FSL) payments made under the Student Financial Supplement Scheme (SFSS) 109-05050000

The SFSS closed from 1 January 2004. Since June 2008 all outstanding FSL have been transferred to the Australian Taxation Office (ATO) for recovery.

FSL decisions are reviewed by Services Australia or the Australian Taxation Office (ATO).

The agency reviews:

• the student's eligibility to receive the FSL
• the balance of FSL debt transferred to the ATO
• the amount of FSL originally paid, including any trade-in or trade back
• the amount of bonus applied to repayments
• the amount of Consumer Price Index (CPI) adjustment applied before the loan was transferred to the ATO, and
• voluntary repayments that were made before the FSL debt was transferred to the ATO

There is no time limit for asking for a review of a SFSS decision made under the social security law.

The ATO reviews:

• CPI adjustments applied after the FSL debt was transferred to the ATO
• the amount of compulsory payments to be made
• deferring or reducing the amount of compulsory repayments, and
• voluntary repayments made after the FSL debt was transferred to the ATO

A customer can seek a waiver of their FSL debt. The waiver is done under the Public Governance, Performance and Accountability Act 2013 (PGPA Act).

Note: more information regarding a customer's study can also be obtained from the Student Programs Team. This information can be sought if required to undertake a formal review or if requested by the Administrative Appeals Tribunal.