Services Australia website
Child Dental Benefits Schedule
Medicare online account
Intranet links
Digital Support Directory
Medicare Customer Digital Services
Return messages
This table explains messages a customer may see when trying to view Child Dental Benefits Schedule (CDBS) details online
|
Code |
Type |
Message |
Reason |
|
OLSE000 |
Error message |
You must select at least one child before you can continue. Please choose the child that you wish to view the Child Dental Benefits Schedule balance for, select the Declaration box and press 'Submit'. |
Customer has selected Submit before selecting a child from the list. |
|
OLSE000 |
Error message |
You have not agreed to the declaration below. Please read the declaration and, if you agree, select the 'I understand' check box and select 'Submit'. |
Customer has selected Submit before selecting a child from the list. |
|
OLSI000 |
Information message |
The below table shows eligible children as listed on your Medicare card and their remaining Child Dental Benefits Schedule balance. |
Customer has a viewable CDBS balance. |
|
OLSI000 |
Information message |
The eligibility requirements for Child Dental Benefits Schedule have not been met. If you expect to see children listed on your Medicare card as eligible please call Services Australia on 132 011. |
Customer does not have a viewable CDBS balance. |
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