Updating Child Support customer information 277-01080000

Policy

The Child Support Guide 1.4: Western Australia and the child support scheme

The Child Support Guide 6.2: Collecting information

The Child Support Guide 6.2.1: Information need not be in writing

The Child Support Guide 6.3: Privacy, secrecy and proof of identity

The Child Support Guide 6.3.6 Authorised Representatives

Legislation

Links to the Federal Register of Legislation site go to a 'Series' page. Select the 'Latest' version.

Child Support (Registration and Collection) Act 1988

• section 13, Child Support Register
• section 26, Particulars of liability to be entered in Child Support Register

The Family Law Act 1975, s66M

Delegations and authorisations

Child Support Services, Delegations and Authorisations

Service Officer (SO1)

To make changes to the Register (limited to address and factual information changes).

Service Officer (SO3 and SO4)

To make changes to the Register (all other changes).

Note: this does not prevent an officer at the SO2 level who has the support of their team leader from carrying out this type of work. However, the final decision to make changes must be made by an officer at the SO3 level or above.

Regional Restricted Access Customer (RACS) Coordinator

To assign, change or remove Restricted Access Customers (RACS) levels.