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Notification of change in child support care levels 277-03040010

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This document outlines the process when a customer or Centrelink notify Child Support of a change in care for a child on an assessment.

Care changes notified up to 30 June 2018 (14 May 2019 for WA ex-nuptial child support cases) must be managed under the legislation in place before the amendments effective 1 July 2018 and 15 May 2019, respectively.

COVID-19 Care arrangements

See the Resources page in Change in child support care levels for the COVID-19 impacts on care arrangements table.

The Resources page contains table of examples to help investigate a change in care notification.

Change in child support care levels

Making a decision for a change in child support care

Centrelink care determination from 1 July 2018 (15 May 2019 for WA ex-nuptial cases)

Social worker and other service referrals for Child Support customers