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Open exchange of information for Child Support customers 277-09190000




Templates

Do not share these attachments externally. See Information Publication Scheme.
A linked attachment is available for staff only (i.e. under IPS/FOI)Potentially Inadmissible Family and Domestic Violence (FDV) Content escalation email template
A linked attachment is available for staff only (i.e. under IPS/FOI)UQ196.01 – Change of assessment, RICA or objections email

Letters

Services Australia has endorsed this letter or electronic message for use. It is the latest version. Do not use locally produced letters or electronic messages.

UQ50.10 – Objection withdrawn

Forms

Application to change your assessment - special circumstances form (CS1970)

Response to application to change your assessment - Special circumstances form (CS1971)

Objecting to a Child Support decision (CS1893)

Responding to an Objection form (CS4243)

Request for medical information form (CS4597)

Request for Translation (SS226A)

Contact details

Electronic Document Classification Team

Child Support - national and site mailboxes for the Document Exchange shared mailbox

Attachments

Do not share this attachment externally. See Information Publication Scheme.
A linked attachment is available for staff only (i.e. under IPS/FOI)Access and disclosure of AUSTRAC information

Customer Risk Identification Model

Do not share this attachment externally. See Information Publication Scheme.
A linked attachment is available for staff only (i.e. under IPS/FOI)Customer Risk Identification Model

Guides

Do not share these attachments externally. See Information Publication Scheme.
A linked attachment is available for staff only (i.e. under IPS/FOI)Customer Support/Referral Guide
A linked attachment is available for staff only (i.e. under IPS/FOI)COA Electronic File Management in Change of Assessment
A linked attachment is available for staff only (i.e. under IPS/FOI)OEI COA operational policy
A linked attachment is available for staff only (i.e. under IPS/FOI)Guide for redacting information for open exchange with customers

External websites

Administrative Review Tribunal (ART)