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Open exchange of information for Child Support customers 277-09190000

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Templates

Do not share these attachments externally. See Information Publication Scheme.
A linked attachment is available for staff only (i.e. under IPS/FOI)Potentially Inadmissible Family and Domestic Violence (FDV) Content escalation email template
A linked attachment is available for staff only (i.e. under IPS/FOI)UQ196.01 – Change of assessment, RICA or objections email

Forms

Application to Change your Assessment - Special Circumstances form (CS1970)

Response to application to change your assessment - Special circumstances form (CS1971)

Objecting to a Child Support decision (CS1893)

Responding to an Objection (CS4243)

Request for medical information (4597)

Request for Translation (SS226A)

Contact details

Electronic Document Classification Team

Child Support - national and site mailboxes for the Document Exchange shared mailbox

Attachments

Do not share this attachment externally. See Information Publication Scheme.
A linked attachment is available for staff only (i.e. under IPS/FOI)Access and disclosure of AUSTRAC information

Customer Risk Identification Model

Do not share this attachment externally. See Information Publication Scheme.
A linked attachment is available for staff only (i.e. under IPS/FOI)Customer Risk Identification Model

Guides

Do not share these attachments externally. See Information Publication Scheme.
A linked attachment is available for staff only (i.e. under IPS/FOI)Customer Support/Referral Guide
A linked attachment is available for staff only (i.e. under IPS/FOI)COA Electronic File Management in Change of Assessment
A linked attachment is available for staff only (i.e. under IPS/FOI)OEI COA operational policy
A linked attachment is available for staff only (i.e. under IPS/FOI)Guide for redacting information for open exchange with customers

External websites

Administrative Review Tribunal (ART)