Initial Estimate in Pluto 277-19070242
Expand allThis document outlines the steps for processing an initial estimate in Pluto.
Types of estimates
There are 2 types of estimate processes in Pluto:
- The standalone estimate process is used when the:
- customer does not have all the information available at the time
- integrated estimate process may hold up the finalisation of an application for assessment
- customer is electing to estimate for more than 1 case
- The integrated estimate process is part of an application for assessment process and used when the:
- customer is electing to estimate on a single case
- estimate will be completed in full. For example if the customer is unsure if they will proceed, the integrated process is not used
- estimate decision will be made at, or prior to the time, the application for assessment will be finalised
If the customer elects to estimate for both the current and the new financial year, 2 separate estimate processes are completed. The integrated estimate process is used for the current financial year and the standalone estimate process for the new financial year.
The Resources page contains links to Child Support system Sub-site and macros.
Related links
Application for assessment – Conversation guide
Documenting Child Support information
Income processing for Child Support customers (International parents)
Letters for Child Support customers
Income Tax Declaration in Pluto