Skip to navigation Skip to content

Change of Assessment Cuba Process Help 277-30010100

Expand/Collapse all sectionsExpand all


This document outlines the processes for:

  • recording, referring for amendment, and finalising a Change of Assessment (COA) application
  • recording customer contact information
  • creating a Senior Case Officer (SCO) record, and
  • locating a SCO report in Cuba

Customer Management Approach (CMA) for Child Support

Documentation Cuba Process Help

Specialist Client Services (SCS) Information Cuba Process Help

Case/Registration Window Help

COA Maintenance Window Help

Finalisation Window Help

Formula Modification

Notes Window Help

Senior Case Officer Maintenance Window Help

Senior Case Officer Reports Window Help

Suburb to Postcode List Window Help