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Quality Call Framework quality checking 111-22010000



Policy

Quality Call Framework

The National Plan to reduce Violence against Women and their Children 2010-2022

Records management

Duty of care

Social Security Guide, 1.3.4.10, Duty of Care

Social Security Guide, 1.3.4.20, Duty of Care when giving Advice or Information

Legislation

Links to the Federal Register of Legislation site go to a 'Series' page. Select the ‘Latest’ version.

Privacy Act 1988

Public Service Act 1999, section 10, APS Values