Quality assurance and quality checking for external mail in Medicare 111-23101138
Expand allContact details
Health Service Delivery Division - Quality, Performance & Technical Support
Intranet links
Customer Feedback Tool
Mandatory standards for letters, emails and SMS
Mandatory standards - agency signature blocks
Mandatory standards - mailing and physical addresses
The Writing Guide
Publishing style guide for letters and electronic messaging
Privacy resources - Australian Privacy Principles Quick Reference Guide
Services Australia Intranet - Australian Privacy Principles -a summary for APP entities