Qualifying payments for Pensioner Education Supplement (PES) and ABSTUDY PES 010-05060020

Is the student making a claim for Assistance for Isolated Children (AIC) Scheme Pensioner Education Supplement (PES)?

• Yes, see Eligibility for Assistance for Isolated Children (AIC) Scheme Pensioner Education Supplement (PES). Procedure ends here
• No, go to Step 2

Note: if the customer is in receipt of a qualifying payment for PES and they are transferring to another qualifying payment, ensure PES remains current as part of the transfer.

Is the student in receipt of one of the qualifying payments that attract Pensioner Education Supplement (PES) under the Social Security Act 1991 or the Veterans' Entitlements Act 1986?

• Yes, and they are in receipt in receipt of qualifying payment for:
• ABSTUDY PES, go to Step 3
• PES, including a qualifying DVA payment, go to Step 4
• No, as the student is not is receipt of a qualifying payment for PES they are not qualified for PES, see Identifying the most beneficial payment for students or Australian Apprentices, to determine if the customer may be eligible for another payment type. Procedure ends here

See ABSTUDY Pensioner Education Supplement (PES) qualifications.

Does the student meet the basic qualifications for ABSTUDY PES?

• Yes, the student is qualified for ABSTUDY PES. They may also qualify for PES but cannot receive the two payments at the same time, as they would be subject to a Multiple Entitlement Exclusion. Identify which PES payment is most advantageous to the students and trainees. Procedure ends here
• No, go to Step 4

To qualify for PES, a student must meet all of the following:

• be receiving a payment that attracts PES
• satisfy the residence requirements for PES
• be of PES age (at least 16 years of age or have reached the minimum school leaving age and be considered independent), and
• be undertaking qualifying study

Does the student satisfy the above requirements?

• Yes, if the customer has:
• Submitted an online claim for PES see Assessing Claim for Pensioner Education Supplement (PES)
• Not submitted a claim for PES advise the customer of their claim lodgement options:
• encourage them to claim online
• if the customer cannot, or does not want to claim online, advise them they can claim verbally via Assisted Customer Claim (ACC)
• if they do not want to claim online of via ACC, issue the SY004 form. Use the S075M form as an abridged claim if reclaiming within 52 weeks of last receiving PES
• No, the student is not qualified for PES see Identifying the most beneficial payment for students or Australian Apprentices, to determine if the customer may be eligible for another payment type