Amend Medicare providers for Australian Immunisation Register (AIR) in Provider Directory System (PDS) 011-10050010
Expand allForms
Application to register as a vaccination provider with the Australian Immunisation Register (IM004)
Australian Immunisation Register - Bank account details for vaccination providers (IM005)
Online Claiming Provider Agreement (HW027)
Provider registration for Electronic Funds Transfer payments (HW029)
Letters and electronic messages
Services Australia has endorsed the letter or electronic message for use. It is the latest version. Do not use locally produced letters or electronic message.
Options for medical practitioners, midwives and nurse practitioners to change different registration details
Table 1: if updating details over the phone, confirm the caller's details and obtain the vaccination provider number and details of the changes required.
Note: where the information is updated over the phone Service Officers are to confirm the caller's details and obtain the applicable provider number and information of the changes required.
Requested change | Action |
Telephone number | Taken over the phone, via forms IM004 and IM005 or on company letterhead with the provider's signature. This is for the AIR program registration only. |
Mailing address | Taken over the phone, via forms IM004 and IM005 or on company letterhead with the provider's signature. This is for the AIR program registration only. |
Contact name details | Not applicable. Vaccination providers are their own contact. |
Practice/Business address | Not to be actioned. Refer the vaccination provider to the Medicare Provider enquiry line. For contact details, see Medicare provider enquiries (Medicare Program) on the Health professionals contact information page. |
Business name | Not applicable. Vaccination providers have individual registrations. |
AIR program start date/end date | The request must be in writing on company letterhead with the vaccination provider's signature. |
Bank details | The following forms can be used to update a recognised vaccination provider's bank details:
|
Action incomplete Medicare provider bank details form
Table 2
Detail | Action |
Medicare provider number/s not supplied | Send form back with a standard letter If there is insufficient details to identify the vaccination provider/s:
|
Medicare provider number transposed
| Call provider to confirm correct provider number After confirming transposed provider number:
|
Individual or organisation name:
| Send form back with a standard letter Where there is insufficient details to identify the applicant:
|
Bank account details:
| Send form back with a standard letter Where there is insufficient details to record bank details:
Note: not all vaccination providers are eligible to receive payments. |
Bank account name does not match | Check details If the bank account name on the form does not match any bank account details listed in PDS for the provider, Check BSB and account number. If they are:
If unsure of bank account details, confirm details with the vaccination provider. |
Declaration not signed | Send form back with a standard letter If the form is not signed by the provider:
|
Signature date not supplied | Use date form received Use the form receipt date as start date for vaccination provider registration or bank details. |
Unsuccessful authentication of bank details | Record details in PDS and PaNDA Key comments in PDS and PaNDA, see Table 4 > Step 10 on the Process page. |
Troubleshooting error messages in PDS
Table 3
Descriptions of PDS processing buttons
Table 4