Skip to navigation Skip to content

Medicare Patient History (NHSI) Mainframe 011-21100735



Using control lines to access Medicare patient claim history

Table 1

Item

Description

NHSI,Card#,Patient Reference [Enter] or NHSI,PIN [Enter]

This returns Medicare patient claim history screen for the patient.

Note: patient reference is a unique identifier of the patient for the Medicare card. It can be:

  • reference number
  • initial,e
  • name.

If the system cannot determine the patient uniquely, a list shows on screen. Use [PF5] to select the patient.

Control line modifiers

For a list of control line modifiers see Indicators, codes, modifiers and control lines for claims processing in Medicare.

Summary of NHSI function keys

Table 2

Note: when a function key is used the label changes to BASIC. When used a second time NHSI shows the original header details.

To access function keys [PF13] to [PF24] use the shift key plus the function key that corresponds to your selection. For example, [PF14] becomes [Shift] and [PF2].

Category title

Description

[PF1]-HELP

Place cursor on the field to expand and press [PF1].

[PF2]-CLM ID+

Headings PI, RSN, TX, PRC DT and OPER change to CLM ID, OPER, INDX and MD.

[PF3]-EXIT

Exits from NHSI to a blank screen.

[PF4]-FEE/SRC+

Headings PI, RSN, TX, PRC DT and OPER change to FEE, DOL, SORC and N.

[PF5]-CURSOR SEL

Select a member on a Medicare Card to view history.

[PF5] is only available when the system cannot uniquely identify the patient.

[PF6]-SUBS/HOSP+

Headings PI, RSN, TX, PRC DT and OPER change to HOSP, GAP$ SUB$ and UNSUB$.

[PF7]-BACKWARDS

Scroll backwards 9 lines of patient claim history.

If the cursor is under a service line, the system scrolls from this point.

[PF8]-FORWARDS

Scroll forward 9 lines of patient claim history.

If the cursor is under a service line, the system scrolls from this point.

[PF9]-PIN/TIME

Headings PI, RSN, TX, PRC DT and OPER change to PIN, PRC DT and TIME.

[PF10]-CHQ/EFT

Headings PI, RSN, TX, PRC DT and OPER change to CHQ/EFT, ISS DT, STAT and S.

[PF11]-ITM QUAL+

Headings FST DT, LSDT and NO change to QUALFR and FST DT.

[PF12]-CANCEL

Exits from NHSI to a blank screen.

[PF14]-Claim Type Id

Headings PI, RSN, TX, PRC DT and OPER change to CLM ID, DOL, POSN and CT.

[PF16]- Assessment Ind

Headings PI, RSN, TX, PRC DT and OPER change to MO, DIMS, VU, MMRI, ME and AST.

[PF18]- OOP Info

Headings PI, RSN, TX, PRC DT and OPER change to HOSP, GAP$ SUB$ and UNSUB$.

This information relates to the MSN.

[PF23]- ITEM (LSPN)

Headings FST DT, LSDT and NO change to LSPN and FST DT.

Headers in Medicare patient claim history

Table 3

Note: more details can be viewed by placing the curser:

  • under the header or value in the column and pressing PF1, and/or
  • on Indicators, codes, modifiers and control lines for claims processing in Medicare

    Header

    Description

    PF1

    PATIENT

    The patient’s abbreviate first name shows in this column.

    • Patient name as shown on the Medicare card
    • Gender
    • Date of birth
    • PIN
    • Card Issue
    • CSN and FTB elibility

    ITEM

    The item number or service code shows in this column.

    Item description as written in QITI at the DOS claimed.

    Explanation of Alpha value

    Example: AH or SR.

    FST DT

    The date of service (DOS) or referral/request date is shown.

    If Item is CLID the Minor Customer ID name shows.

    LSDT

    The date a referral expires shown as MMYY.

    Note: indefinite referrals show as 1259.

    NO

    The number in this column indicates:

    • the number of patients seen for bulk consultation items
    • the number of lines below relating to a PAYP line
    • the number of lines above that a referral or request relates to
    • the number of additional fields for a radiation oncology service

    PROVIDER

    The provider number of the servicing, referring, requesting or PAYP appear in this column.

    ACRF details also appear in this column.

    • Paygroup ID and start date
    • Mainframe search reference
    • Provider Name
    • Practice address
    • Speciality codes

    P

    The payee code shows in this column.

    Information of payee code used.

    CHARGE

    The amount charged or assigned for bulk bill shows in this column.

    Note: notional charges show as a blank value and the total shows on the first item in the service group.

    For patient claims the Claimants details show.

    BENEFIT

    The system calculated benefit shows in this column.
    Note: notional charges show as a blank value and the total shows on the first item in the service group.

    For patient claim EMSN eligibility and benefit show.

    PI

    Any processing indicators (PI) used show in this column.

    Note: the system only shows one PI regardless if multiple are used on a claim.

    Information of PI used.

    RSN

    Any reason (RSN) code used shows in this column.

    Note: the system only shows one RSN regardless if multiple are used on a claim.

    Information of the RSN used.

    TX

    Any claim or service text shows in this column.

    T: Shows claims text.

    X: Shows Adjustment details.

    PRC DT

    The date of processing (DOP) for the service line.

    OPER

    The P number of the operator who processed the service line.

    Note: Mainframe shows an operators P number Universal Logins are not used in mainframe.

    CLM ID

    The claim ID for bulk bill or simplified billing/ECLIPSE claims appear in this column.

    INDX

    The position number of a bulk bill claim, or patient claims relative position shows in this column.

    MD

    Any fee modifiers used show in this column.

    Information of the modifier used.

    FEE

    The schedule fee used by the system in determining the benefit for a service.

    DOL

    The date of lodgement (DOL) for the service line.

    POSN

    The position number of a bulk bill claim, or patient claims relative position show in this column.

    CT

    The claim type shows in this column.

    Information on the claims type.

    SORC

    The source office code of the operator who processed the service line shows in this column.

    Information on the Source office code.

    N

    This column indicates grouping of items processed as a notional charge.

    MO

    This column shows what multiple operation rule applies to a service line.

    Information on the Multiple Operation Rule applied to the item.

    DIMS

    This column shows what diagnostic imaging multiple service rule applies to a service line.

    Information on the Diagnostic Imaging Multiple Service Rule applied to the item.

    VU

    This column shows what multiple vascular ultrasound service site rule to a service line.

    Information on the Multiple Vascular Ultrasound Services Site Rule applied to the item.

    MMRI

    This column shows what multiple musculoskeletal MRI service rule applies to a service line.

    Information on the Multiple Musculoskeletal MRI Services Rule applied to the item.

    ME

    This column shows what multiple echocardiogram service rule applies to a service line.

    Information on the Multiple Echocardiogram Services Rule applied to the item.

    AST

    This column indicates who an assistant surgeon item has been paid to.

    Information on assistant payment method.

    HOSP GAP$

    The gap amount for an in hospital service shows in this column.

    SUB$

    The amount substantiated for a service line shows in this column.

    Note: PF6 shows EMSN amounts and PF18 shows MSN amounts.

    UNSUB$

    The amount unsubstantiated for a service line shows in this column.

    PIN

    The patients PIN shows in this column.

    TIME

    The time of processing the service line shows in this column. The time is Canberra time.

    CHQ/EFT

    The Reserve Bank cheque number, or patients EFT details show in this column.

    Information on bank account and claimant details for an EFT payment.

    ISS DT

    The issue date of a cheque or EFT payment shows in this column.

    STAT

    The status of a cheque or EFT payment shows in this column.

    Information on a Cheque’s status.

    S

    The state code of a system generated cheque shows in this column.

    Information on the State code for a cheque.

    QUALFR

    Any item qualifiers (IE Equipment number) show in this column.

    LSPN

    This column shows the LSPN for a diagnostic imaging item in this column.

Common NHSI ITEM values

Table 4: this table contains a list of common values seen in Medicare patient claim history ITEM field that are not MBS items.

Value

Description

AH

Allied Health referral line. This line details the referral information for allied health services. The associated services shows above this line. The value in the NO field indicates the number of lines above this referral relates to.

DI

Diagnostic Imaging request line. This line details the request information for diagnostic imaging services. The associated services shows above this line. The value in the NO field indicates the number of lines above this request relates to.

PA

Pathology request line. The line details the request information for pathology services. The associated services show above this line. The value in the NO field indicates the number of lines above this request relates to.

SR

Specialist Referral line. The line details the referral information for referred specialist and consultant physician services. The associated services shows above this line. The value in the NO field indicates the number of lines above this referral relates to.

ACRF

Account Reference line. This line shows the account reference number associated with a PDVC claim where the provider has requested an account reference.

CLID

Claim ID line. This line details information for claims electronically transmitted to Services Australia.

PAYP

Pay Provider line. This line shows when a provider other than the servicing provider is to be paid for services rendered.

OPAY

Over Payment line. This line indicates the total value of an adjustment that has been over paid.

UPAY

Under Payment line. This line indicates the total value of an adjustment that has been under paid.