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Medicare - Your Health 011-40000000



Addition to Batch form

Template to be used when submitting documents to be added to a batch.

See also: Archiving and document retrieval for Medicare.

Do not share this attachment externally. See Freedom of Information - Information Publication Scheme

Note: use 'Save As' workaround to download/use attachments.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngAddition to Batch form

Adjustment for Patient Claims

Note: use 'Save As' workaround to download/use attachments.

PP045 - Adjustment for Patient Claims

Adjustment on an adjustment for Patient Claims form

To be used by Service Officers when an adjustment has already been processed and a further adjustment is needed for patient claims.

See Latter day adjustments (LDA) and HELD payments for patient claims for more information.

Note: use 'Save As' workaround to download/use attachments.

PP042 - Adjustment on an adjustment for Patient Claims form

Advice of death form (SA116)

See Advice of death form (SA116)

A person can use this form to notify Medicare of the death of an individual.

Note: this form is not mandatory.

Authority to release personal Medicare and Pharmaceutical Benefits Scheme claims information to a third party form

A person must use this form to request Medicare and/or PBS information for a child under 14 years of age.

See Personal information releases on the Services Australia website.

Card Extract form

To be used by Service Officers to request a Medicare card be extracted before posting.

See also: Medicare cards

Do not share this attachment externally. See Freedom of Information - Information Publication Scheme

Note: use 'Save As' workaround to download/use attachments.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngCard extract form

Cheque extraction request form

When a processing error is identified, Service Officers must fill out a cheque extraction form.

See also: Cheque processing in Medicare

Note: use 'Save As' workaround to download/use attachments.

PP039 - Cheque extraction request form - all states

Child Dental Benefits Schedule enquiry form

To be completed by Service Officers when a person's eligibility cannot be confirmed from details provided by Centrelink/Department of Veterans' Affairs for the Child Dental Benefits Schedule (CDBS).

See also: Child Dental Benefits Schedule (CDBS) in Medicare

Do not share this attachment externally. See Freedom of Information - Information Publication Scheme

Note: use 'Save As' workaround to download/use attachments.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngChild Dental Benefits Schedule eligibility enquiry form

Document Retrieval form

Used to retrieve processing documents, batches and/or boxes that have been archived.

See Records Management service request mySupport form (mySupport form title: CREATE, TRANSFER OR RETRIEVE A CORPORATE FILE)

Inadvertent Access form

To be used by Service Officers who have inadvertently accessed the information of a family member, friend, close personal acquaintance, neighbour or other person where a conflict of interest exists.

Note: the Service Officer’s line manager must be notified before completing and lodging this form.

See the Inadvertent Access form and Inadvertent and/or Authorised Access information on Services Australia Intranet.

Location Specific Practice Number (LSPN) patient declaration form

To be completed by a patient/claimant when they have undergone a diagnostic imaging or radiation oncology procedure at a site that does not have a Location Specific Practice Number (LSPN).

See also: Claims for Location Specific Practice Number (LSPN) for Medicare

Do not share this attachment externally. See Freedom of Information - Information Publication Scheme

Note: use 'Save As' workaround to download/use attachments.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngLocation Specific Practice Number (LSPN) patient declaration form

Medicare Easyclaim enquiry form

To be used when either of the below are experienced. Medicare Easyclaim:

  • claimants benefits have not reached their bank account
  • practices encounter issues when transmitting Medicare Easyclaim information

See also: Medicare Easyclaim service

Do not share this attachment externally. See Freedom of Information - Information Publication Scheme

Note: use 'Save As' workaround to download/use attachments.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngMedicare Easyclaim enquiry form

Manual EFT Payment Request form

To be completed when a manual EFT payment is needed for a Patient, Bulk Bill or Simplified Billing claim.

Note: this form is not to be used for Pay Doctor via Claimant (PDVC) Claims.

PP048 – Manual EFT Payment Request form

Medicare EFT Dispute form

Do not share this attachment externally. See Freedom of Information - Information Publication Scheme

Note: use 'Save As' workaround to download/use attachment.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngMedicare EFT dispute form

Medicare enrolment form (MS004)

To be completed by a person living in Australia who is:

  • a migrant
  • applying for permanent residency
  • a visitor
  • a returning Australian citizen
  • a permanent resident of Norfolk Island
  • a New Zealand citizen
  • a returning permanent resident visa holder (previously enrolled)

See the Medicare enrolment form (MS004) on the Services Australia website.

Medicare Safety Net query form

To be completed by a Service Officer if the system does not reflect the concessional status as stated by the person.

See also: Extended Medicare Safety Net (EMSN) - concessional threshold

Note: use 'Save As' workaround to download/use attachments.

PP041 -Medicare Safety Net query form

Processing Box Register

Spreadsheet to be used to record processing details of PBS boxes being sent to archives (Iron Mountain).

See also: Archiving and document retrieval for Medicare.

Do not share this attachment externally. See Freedom of Information - Information Publication Scheme

Note: use 'Save As' workaround to download/use attachments.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngProcessing Box Register

Refiling form

Template to be used to label batches, documents and boxes for refiling.

See also: Archiving and document retrieval for Medicare.

Do not share this attachment externally. See Freedom of Information - Information Publication Scheme

Note: use 'Save As' workaround to download/use attachments.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngRefiling form

Report Suspected Fraud and Corruption

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\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngReport Suspected Fraud and Corruption form

Request for cheque trace details

To be completed by a Service Officer when a:

  • claimant or provider requests cheque trace details on a presented cheque
  • claimant requests an EFT trace when they have not received their claimed Medicare benefit(s) into their nominated bank account

See also:

Cheque trace requests for patient claims in Medicare

Medicare benefit not received (EFT dispute)

Note: use 'Save As' workaround to download/use attachments.

PP043 - Request cheque trace details

Statutory Declaration for Enrolment

To be used in support of an enrolment where there is insufficient residency documents.

See also: Australian citizens eligibility for Medicare

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\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngStatutory Declaration for Enrolment

Stop cheque and reissue payment

See Stop cheque and reissue payment form (MO051) on Services Australia Intranet

Telephone Medicare rebate estimate form

To be completed by a Service Officer when a Medicare rebate estimate has been requested.

See also: Provide Medicare benefit estimates via the Medicare Public enquiry line

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\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.png Telephone Medicare rebate estimate form

Transmittal Sheet

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\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngTransmittal Sheet

Unable to transmit Medicare two-way claim letter

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\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngUnable to transmit Medicare two-way claim letter (Z3112)

VG4 form

Used to verify account/receipt details by phone.

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\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngVG4 form