Document types for Medicare eligibility and enrolment 011-44140000
Expand allAcceptable Australian residency documents in the name of the customer
Table 1: this table outlines the acceptable Australian residency documents in the name of the customer that can be used. It also includes the details to record in CDMS for the document type and reference text.
The document must prove that the customer is residing in Australia. If Service Officers are unsure if the evidence is suitable or the customer cannot provide one of the below documents, contact Medicare and Aged Care - Local Peer Support (LPS) for help.
Note:
- Documents must be dated within 6 months prior to date of lodgement. Use the date of the document as the reference date in CDMS
- Two different document types are required – duplicates of the same type are not accepted (e.g. 2 utility bills)
- For family enrolments 2 residency documents are required per family unit, not per individual applicant
- Purchase of property and rental/lease agreements can be accepted if they are over 6 months only if supported by utility bills dated within 6 months of date of lodgement
- Emails detailing employment or rental agreements are acceptable if:
- the business email address is clearly identifiable, and
- the email provides full details of the purpose the customer is using the document as evidence for
- Copies of a text (SMS) message are not acceptable
|
Documents that prove |
Residency document |
Reference text: name of |
|
Purchase of property and gas or electricity accounts in the same name |
Property/land purchase and utility account (to be entered separately in CDMS) |
Real estate agent and utility provider |
|
Rental or lease agreement and gas or electricity accounts in the same name Note: this can include agreements that have utilities as part of the agreement |
Rent/lease agreement (current) and utility account (to be entered separately in CDMS) |
Real estate agent or owner (private rental agreement) and utility provider |
|
Employment, such as payslip |
Employment contract |
Employer |
|
Current enrolment at university |
Enrolment in university |
University |
|
Enrolment of children at university ,school or childcare |
Enrolment in university/school/childcare |
University, school or childcare |
|
Private health insurance in Australia |
Private health insurance |
Private health insurer |
|
Current bank account |
Bank account/statement (current) |
Financial institution |
|
Property or contents insurance |
Property/contents insurance |
Insurer |
|
Detailed Commonwealth Statutory Declaration Acceptable only in certain circumstances – see Background page for more information |
Statutory declaration |
Approved as per 011-44140000 |
Acceptable overseas residency documents in the name of the customer
Table 2: this table outlines the acceptable overseas residency documents in the name of the customer that can be used. It also includes the details to record in CDMS for the document type and reference text.
The document must prove that the customer is residing in Australia and no longer residing in their previous country. If Service Officers are unsure if the evidence is suitable or the customer cannot provide one of the below documents, contact Medicare and Aged Care - Local Peer Support (LPS) for help.
Note: documents must be dated within 6 months prior to date of lodgement. Use the date of the document as the reference date in CDMS.
Service Officers can accept emails as evidence of documents if the:
- business email address is clearly identifiable, and
- email provides full details of the purpose the customer is using the document as evidence for
A copy of a text (SMS) message is not acceptable.
|
Documents that prove |
Document type |
Reference text: name of |
|
Sale of property |
Property land sale (overseas) |
Real estate agent and country |
|
End of lease agreement |
Rental/lease agreement ended (overseas) |
Real estate agent or owner (private rental agreement) and country |
|
Termination of employment |
Employment terminated (overseas) |
Employer and country |
|
Moved household goods or furniture |
Imported personal effects/goods |
Importer and invoice number |
|
Bank account closed |
Bank account/statement closed (overseas) |
Financial institution and country |
|
Cancelled health insurance |
Health Insurance cancelled (overseas) |
Private health insurer and country |
|
Cancelled contents insurance |
Property/contents insurance cancelled (overseas) |
Insurer |
|
Cancelled enrolment of children at university, school or childcare |
Enrolment in university/school/childcare cancelled (overseas) |
University, school or childcare |
Residency documents for Reciprocal Health Care Agreement (RHCA) countries
See Resources page in Reciprocal Health Care Agreements (RHCA) eligibility for Medicare and Pharmaceutical Benefits Scheme (PBS).
Acceptable relationship documents in the name of the customer
Table 3: this table outlines the relationship documents required for customers who are applicants for permanent residency with no permission to work and to show parentage.
If Service Officers are unsure if the evidence is suitable or the customer cannot provide one of the below documents, contact LPS for advice Tier 1 - Request for LPS Assistance.
Use the date of the document as the reference date in CDMS.
|
Document type |
Reference text |
|
Proof of relationship with de facto or spouse |
|
|
Proof of relationship with parent or child |
|
Types of ImmiCards and work conditions
Table 4
|
No. |
ImmiCard type and work conditions |
|
1 |
Evidence of Immigration status (EIS) An ImmiCard records a card holder's claimed identity at the time of issue and is issued to holders of the following visa subclasses:
Note: any change of name are found on the back of the ImmiCard. The card does not include evidence of a valid visa or permission to work (work conditions). Service Officers confirm this by checking VEVO, see Access Visa Entitlement Verification Online (VEVO) program or the UMA list. |
|
2 |
Permanent Resident Evidence (PRE) card An ImmiCard is issued to Protection Visa applicants on the granting of their visa. Applicants are eligible to order this card online. Work conditions: this card is evidence that permanent residency has been granted with permission to work. |
|
3 |
Australian Migration Status card An ImmiCard is issued mainly to:
This card facilitates one way travel and entry to Australia and can be used as the identity document to enrol for services and acquire future identity credentials. |