Document types for Medicare eligibility and enrolment 011-44140000
Expand allAcceptable Australian residency documents in the name of the customer
Table 1: this table outlines the acceptable Australian residency documents in the name of the customer that can be used. It also includes the details to record in CDMS for the document type and reference text.
The document must prove that the customer is residing in Australia. If Service Officers are unsure if the evidence is suitable or the customer cannot provide one of the below documents, contact Medicare and Aged Care - Local Peer Support (LPS) for help.
Note: documents must be dated within 6 months prior to date of lodgement. Use the date of the document as the reference date in CDMS.
Service Officers can accept emails as evidence of documents:
- as long as the business email address is clearly identifiable, and
- the email provides full details of the purpose the customer is using the document as evidence for
A copy of a text (SMS) message is not acceptable.
|
Documents that prove |
Residency document |
Reference text: name of |
|
Purchase of property and gas or electricity accounts in the same name |
Property/land purchase and utility account (to be entered separately in CDMS) |
Real estate agent and utility provider |
|
Rental or lease agreement and gas or electricity accounts in the same name Note: this can include agreements that have utilities as part of the agreement |
Rent/lease agreement (current) and utility account (to be entered separately in CDMS) |
Real estate agent or owner (private rental agreement) and utility provider |
|
Employment, such as payslip |
Employment contract |
Employer |
|
Enrolment of children at university ,school or childcare |
Enrolment in university/school/childcare |
University, school or childcare |
|
Private health insurance in Australia |
Private health insurance |
Private health insurer |
|
Current bank account |
Bank account statement (current) |
Financial institution |
|
Property or contents insurance |
Property/contents insurance |
Insurer |
Acceptable overseas residency documents in the name of the applicant
Table 2: this table outlines the acceptable overseas residency documents in the name of the customer that can be used. It also includes the details to record in CDMS for the document type and reference text.
The document must prove that the customer is residing in Australia and no longer residing in their previous country. If Service Officers are unsure if the evidence is suitable or the customer cannot provide one of the below documents, contact Medicare and Aged Care - Local Peer Support (LPS) for help.
Note: documents must be dated within 6 months prior to date of lodgement. Use the date of the document as the reference date in CDMS.
Service Officers can accept emails as evidence of documents:
- as long as the business email address is clearly identifiable, and
- the email provides full details of the purpose the customer is using the document as evidence for
A copy of a text (SMS) message is not acceptable.
|
Documents that prove |
Document type |
Reference text: name of |
|
Sale of property |
Property land sale (overseas) |
Real estate agent and country |
|
End of lease agreement |
Rental/lease agreement ended (overseas) |
Real estate agent or owner (private rental agreement) and country |
|
Termination of employment |
Employment terminated (overseas) |
Employer and country |
|
Moved household goods or furniture |
Imported personal effects/goods |
Importer and invoice number |
|
Bank account closed |
Bank account/statement closed (overseas) |
Financial institution and country |
|
Cancelled health insurance |
Private health insurance |
Private health insurer and country |
|
Cancelled contents insurance |
Property/contents insurance cancelled (overseas) |
Insurer |
|
Cancelled enrolment of children at university, school or childcare |
Enrolment in university/school/childcare cancelled (overseas) |
University, school or childcare |
Residency documents for Reciprocal Health Care Agreement (RHCA) countries
Table 3: this table outlines the acceptable overseas residency documents for RHCA countries. It also includes the details to record in CDMS for the document type and reference text. For all residency documents, use date of processing for the reference date.
The residency documents must be from the customer's RHCA country and demonstrate the customer was a resident of the RHCA country before arriving in Australia.
Only 2 residency documents are required if a family is enrolling.
The applicant might present documents not listed below. If Service Officers are unsure if the evidence is suitable or the customer cannot provide one of the below documents, contact LPS for advice Tier 1 - Request for LPS Assistance.
|
Documents |
Document type |
Reference text: name of |
|
Health Insurance card, e.g. GHIC |
European Health Insurance Card National Health Insurance Card |
Country on card and expiry date |
|
Proof of employment, e.g. employment contract, payslip, letter from employer |
Employment contract |
Employer |
|
Rental/ lease agreement or bond paid for property |
Rental/lease bond paid for property |
Real estate agent or owner (private rental agreement) |
|
Bank statement |
Bank account/statement (current) |
Financial institution |
|
Evidence of children enrolled in university, school or childcare |
Enrolment in university/school/childcare |
University, school or childcare |
|
Property or contents insurance |
Property/contents insurance |
Insurer |
|
Gas, electricity, water or rates account |
Utility account |
Utility provider |
|
Statutory declaration (Italy only) |
Statutory declaration |
Approved as per Operational Blueprint |
Acceptable relationship documents in the name of the customer
Table 4: this table outlines the relationship documents required for a customer for permanent residency with no permission to work and to show parentage.
If Service Officers are unsure if the evidence is suitable or the customer cannot provide one of the below documents, contact LPS for advice Tier 1 - Request for LPS Assistance.
Use the date of the document as the reference date in CDMS.
|
Document type |
Reference text |
|
Proof of relationship with de facto or spouse |
|
|
Proof of relationship with parent or child |
|
Types of ImmiCards and work conditions
Table 5
|
No. |
ImmiCard type and work conditions |
|
1 |
Evidence of Immigration status (EIS) An ImmiCard records a card holder's claimed identity at the time of issue and is issued to holders of the following visa subclasses:
Note: any change of name are found on the back of the ImmiCard. The card does not include evidence of a valid visa or permission to work (work conditions). Service Officers confirm this by checking VEVO, see Access VEVO (Visa Entitlement Verification Online) program or the UMA list. |
|
2 |
Permanent Resident Evidence (PRE) card An ImmiCard is issued to Protection Visa applicants on the granting of their visa. Applicants are eligible to order this card online. Work conditions: this card is evidence that permanent residency has been granted with permission to work. |
|
3 |
Australian Migration Status card An ImmiCard is issued mainly to:
This card facilitates one way travel and entry to Australia and can be used as the identity document to enrol for services and acquire future identity credentials. |