| File Name | Title |
| 109-02000000 | Request for an explanation or application for a formal review |
| 109-02010000 | Priority explanation or formal review of a decision |
| 109-02020010 | SME explanations, ARO referrals and implementing ARO decisions |
| 109-03000000 | First contact about a decision and the internal review process |
| 109-03010000 | Advising verbally of an unfavourable decision |
| 109-03020020 | Reviews by an Authorised Review Officer (ARO) |
| 109-03030000 | Administrative Review Tribunal (ART) |
| 109-03030010 | Actioning initial Request for Statement from Administrative Review Tribunal (ART) |
| 109-03030020 | Preparation of hearing papers for the Administrative Review Tribunal (ART) |
| 109-03030030 | Privacy checking of documents for the Administrative Review Tribunal (ART) |
| 109-03030040 | Actioning requests for further information from the Administrative Review Tribunal (ART) |
| 109-03030050 | Administration requirements for Administrative Review Tribunal (ART) hearing |
| 109-03050000 | Court Appeals after an unfavourable decision by Administrative Review Tribunal (ART) |
| 109-04010000 | Continuing payments pending review (PPR) |
| 109-04020000 | Recovery of debts pending a reassessment, explanation or review of decision |
| 109-05000000 | Payment specific reviews of decisions |
| 109-05010000 | Review of ABSTUDY and Assistance for Isolated Children (AIC) Scheme decisions |
| 109-05030000 | Review of Austudy Debt (pre 1 July 1998) decisions |
| 109-05040000 | Reviews of JET Child Care fee assistance (JETCCFA) decisions |
| 109-05050000 | Review of decisions for Financial Supplement Loan (FSL) payments made under the Student Financial Supplement Scheme (SFSS) |
| 109-05080000 | Reviews of grants and ex-gratia payments |
| 109-05100000 | Paid Parental Leave (PPL) employer initiated reviews and appeals |
| 109-05110000 | Internal review process for care decisions |
| 109-05120000 | Parental Leave Pay (PPL) employee initiated reviews and appeals |
| 109-05130000 | Reviews and appeals of Dad and Partner Pay (DAP) |
| 109-06000000 | Dates of effect for review of decision outcomes |
| 109-06010000 | Customer initiated review of decision |
| 109-06020000 | Secretary initiated review of decision |
| 109-06030000 | Using the Review of Assessment (ROA) screen |
| 109-07000000 | Other review options for dissatisfied customers |
| 109-07010000 | Commonwealth Ombudsman |
| 109-07030000 | Australian Human Rights Commission |
| 109-07040000 | Customer compensation and act of grace payments |
| 109-08000000 | Appeals (APL) system |
| 109-09000000 | Reviewing Child Support decisions |
| 109-10000000 | Request for review of legislative debt decisions (Medicare) |
| 109-17021500 | Review of decision for Tasmanian Freight Equalisation Scheme (TFES) |
| 109-21032647 | Preparing and actioning a section 70 non-disclosure application for an Administrative Review Tribunal (ART) first review |
| 109-23010937 | Emergency Management - internal review process |
| 109-24092416 | Formal review triage |