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Job seekers content


File NameTitle
001-02000000Employment assistance and employment services providers
001-02010000Employment support
001-02010010Job vacancies
001-02010020General employment
001-02010040Voluntary Work Organisations
001-02010060Self-employment
001-02010070Seasonal employment
001-02010100Wages and conditions of employment
001-02010170Free community job seeking assistance
001-02020000Eligibility to access employment assistance services through Workforce Australia
001-02020010Participation with Workforce Australia
001-02020020Eligibility for Workforce Australia as a Fully Eligible Participant (FEP)
001-02020030Eligibility for Employment Services as a volunteer
001-02020040Eligibility and registration for employment assistance as a Vulnerable Youth (VY) or Vulnerable Youth (Student) (VY(S))
001-02020050Eligibility and registration as a Job Seeker Registration Only (JSRO)/No Remote Referral Required (NRRR) job seeker
001-02020060Exits and suspensions from Workforce Australia or Remote Australia Employment Service (RAES)
001-02030000RapidConnect
001-02030010Processes for RapidConnect appointments
001-02040000Registering a customer as a job seeker
001-02040010Registering Fully Eligible Participant (FEP) job seekers in Workforce Australia
001-02040020Registering Volunteer job seekers
001-02040030Identity Confirmation for registration as a Volunteer Job Seeker
001-02050000Job Seeker Snapshot
001-02050020Conducting a Job Seeker Snapshot interview
001-02050040Job Seeker Snapshot and short term illness/incapacity
001-02050060Job Seeker Snapshot factors for torture and trauma
001-02050070Requirement for a Job Seeker Snapshot initiated ESAt as a result of an employment services provider update
001-02050080Job Seeker Snapshot initiated Employment Services Assessment (ESAt) flags
001-02060000Employment services providers
001-02060010Selection or allocation of a Workforce Australia employment services provider
001-02060020Online Diary
001-02060040Inactivating job seekers registration for volunteer Employment Services job seekers
001-02060050Employment services providers and referral to other participation programs (complementary referrals)
001-02070000Change of circumstances while receiving services from an employment services provider
001-02070010Job seeker change of address
001-02070020Enquiries and release of information to employment services providers
001-02070040Workforce Australia/Remote Australia Employment Service (RAES) registration inactivated and cancellation of income support in error
001-02090000Skills for Education and Employment (SEE)
001-02090010Eligibility for Skills for Education and Employment (SEE)
001-02090020Referral to Skills for Education and Employment (SEE)
001-02090030Participation in Skills for Education and Employment (SEE)
001-02090040Language, Literacy and Numeracy Supplement (LLNS)
001-02100000Self-Employment Assistance
001-02130000Green Army Programme
001-02140000Remote Australia Employment Service (RAES)
001-02170000Adult Migrant English Program (AMEP)
001-02170020Connecting customers to Adult Migrant English Program
001-02170030Participation in Adult Migrant English Program (AMEP)
001-02230000Employment assistance for people with a disability
001-02230010Customer with an illness, injury or disability volunteers for employment services
001-02230020Employment assistance for people claiming Disability Support Pension
001-02230030Direct registration with a provider for Inclusive Employment Australia
001-02230040Employment Services Assessment (ESAt) referrals made by employment services providers
001-02230050Mutual obligation requirements for people with an illness, injury or disability
001-02230060Employment assistance for job seekers with drug and/or alcohol conditions
001-02270000Australian Apprenticeships Incentives Program
001-02290000Workforce Australia - Transition to Work (TtW)
001-02300000Employment assistance for full-time students
001-02300010Employment assistance for students moving from secondary to tertiary studies
001-02310000Employment assistance for trainees
001-02320000Employment Services Assessment (ESAt) reports
001-02320020Checking and actioning Employment Services Assessment (ESAt) reports
001-02320030Understanding Employment Services Assessment (ESAt) reports
001-02320040Using an Employment Services Assessment (ESAt) report to determine payment type
001-02320050Release of an Employment Services Assessment (ESAt) report to customer
001-02320060Request to finalise an Employment Services Assessment (ESAt) report to create a new ESAt referral
001-02320070Actioning automatic activities of a current Employment Services Assessment (ESAt) referral
001-02320090Inconsistencies in an Employment Services Assessment (ESAt) report
001-02330000Employment Services Assessment (ESAt) overview
001-02330010Request an Employment Services Assessment (ESAt)
001-02330020Deferring an Employment Services Assessment (ESAt) referral
001-02330030Deferred referral to employment services providers
001-02330040Determining when an Employment Services Assessment (ESAt) is required
001-02330050Actioning a pending Job Seeker Snapshot initiated Employment Services Assessment (ESAt) activity
001-03000000Newstart Allowance (NSA)
001-03020050Student to job seeker transfers
001-03020060Customers claiming JobSeeker Payment (JSP)/Youth Allowance (YA) (Incapacitated)
001-03020100Participation Interview for JobSeeker Payment (JSP) and Youth Allowance (YA) (other)
001-03030030Restoration of JobSeeker Payment (JSP), Youth Allowance (job seeker) and Special Benefit (SpB)
001-03030060Identifying people with a partial capacity to work
001-03040040Moving to an Area of Lower Employment Prospects (MALEP) employment related exclusion period
001-03040050Waiving a Moving to an Area of Lower Employment Prospects (MALEP) employment related exclusion period
001-03040060Payment pending review (PPR) of a decision to impose a 26 week MALEP exclusion period
001-04000000Youth Allowance (YA) (job seeker)
001-04010000Eligibility and rate impacts for Youth Allowance (YA) (job seeker)
001-04010060Transfer to Youth Allowance (YA) (job seeker) from another payment
001-04020000Claiming Youth Allowance (YA) (job seeker)
001-04030010Principal carer of a dependent child
001-04030020Unreasonable to live at home (UTLAH) initial contact for Youth Allowance (YA), Disability Support Pension (DSP), Special Benefit (SpB) or Tertiary Access Payment (TAP)
001-04030030Assessing unreasonable to live at home (UTLAH) for customers claiming or receiving Youth Allowance (YA), Disability Support Pension (DSP), Special Benefit (SpB) or Tertiary Access Payment (TAP)
001-04030050Assessing independence for Youth Allowance (job seeker) customers with a partial capacity to work
001-04030100Processing Youth Allowance (YA) (job seeker) claims
001-04040000The away from home rate for Youth Allowance (YA) customers
001-04050000Change of circumstance for Youth Allowance (YA)
001-04060000Independence for Youth Allowance (YA) customers
001-04060020Assessing independence when a customer is/was married or a member of a couple
001-04060030Assessing independence when a customer has, or has had, a dependent child
001-04060040Assessing independence when a customer is self-supporting through full-time paid employment
001-04060050Assessing independence when a customer is an orphan
001-04060060Assessing independence when a customer is a refugee
001-04060070Assessing independence when a customer is in State care
001-04060080Assessing independence when a customer's parents cannot exercise responsibilities
001-04070000Youth Allowance (YA) Job Seeker Service Updates
001-05000000Parenting Payment (PP)
001-05010000Eligibility for Parenting Payment (PP)
001-05020000Change of circumstance for Parenting Payment (PP)
001-09000000Mutual obligation requirements
001-09020000Applying mutual obligation requirements
001-09020040Mutual obligation requirements for Youth Allowance job seekers under 22 years of age who have not completed Year 12 or an equivalent level of education qualification
001-09020070Mutual obligation requirements during an Income Maintenance Period (IMP)
001-09020080Applying mutual obligation requirements during a Liquid Assets Waiting Period (LAWP)
001-09020090Mutual obligation requirements for principal carers of dependent children over the Christmas/New year period
001-09020110Identifying barriers to participation for Indigenous customers
001-09020120Exemptions from mutual obligation requirements for prison release customers
001-09020130Identifying barriers to participation for prison release customers
001-09020140Participation Summary
001-09040080Payment and reporting arrangements over national public holiday periods
001-09040100Lodgement and processing arrangements for Reporting Statements when self service reporting is unavailable
001-09040120Reporting requirements when a job seeker compliance investigation is outstanding
001-09040160Raising debts resulting from a failure to report or notify
001-09070000Approved mutual obligation requirements for Centrelink managed Job Plans
001-09070020Part-time or full-time study as an approved activity for JobSeeker Payment (JSP)
001-09070040Defence Force Reserves as an approved activity
001-09070050Self-employment as an approved activity to satisfy mutual obligation requirements
001-09070060Voluntary work as an approved activity
001-09070070Paid work as an approved mutual obligation requirement
001-09070080Youth Activities to satisfy mutual obligation requirements
001-09070100Indigenous Self Employment Programme (ISEP) as an approved activity
001-09070140Approved mutual obligation requirements for mature age customers
001-09070150Approved activities for principal carers
001-09070160Approved activities for job seekers assessed as having a partial capacity to work (PCW)
001-09070170Approved mutual obligation requirements for customers assessed as having a temporary reduced work capacity (TRWC)
001-09070180Job seekers with a partial capacity to work or a temporary reduced work capacity
001-09070190Quarterly Participation Interviews for Partial Capacity to Work and Temporary Reduced Work Capacity (0-7 or 8-14 hours per week) job seekers
001-09070220Part-time or full-time study as an approved mutual obligation requirement for Youth Allowance (YA)
001-09070230Part-time or full-time study as an approved activity for Parenting Payment Single (PPS)
001-09080000Work for the Dole (WFD) under Workforce Australia
001-09080040Approved Program of Work Supplement
001-09100000Job Plans
001-09100010Negotiating Centrelink Managed Job Plans
001-09100040Negotiating Job Plans for incapacitated persons
001-09100050Approved Activity Review Job Plan Contact
001-09100060Reviewing Job Plans for under 18 year old at risk job seekers
001-0910007028 day review of Job Plans
001-09120000Mutual obligation requirements exemptions
001-09120020Exempting a job seeker from their mutual obligation requirements when they are an expectant customer
001-09120030Exempting a job seeker from mutual obligation requirements due to special circumstances
001-09120040Exempting a job seeker from their mutual obligation requirements when going overseas
001-09120070Exempting job seekers from their mutual obligation requirements due to caring responsibilities
001-09120090Mutual obligation requirements exemptions during disasters
001-09140000Suitable/unsuitable work
001-09140010Financial suitability test for suitable work for principal carers
001-09150000Job Seeker Management Activities
001-10000000Job Seeker Compliance Framework
001-10010000Roles and responsibilities for managing compliance with compulsory requirements
001-10010010Provider responsibilities under the Job Seeker Compliance Framework and the Targeted Compliance Framework
001-10010020Services Australia’s responsibilities for managing compliance with compulsory requirements
001-10030000Compliance action initiated by Remote Australia Employment Service (RAES) providers
001-10040000Conducting compliance investigations
001-10040010Reviewing and validating Remote Australia Employment Service (RAES) Provider Reports
001-10040020Job seeker compliance for job seekers affected by a natural disaster, declared emergency or other significant event
001-10040040Outstanding compliance action for imprisoned job seekers
001-10040050Job seeker contacts to discuss non-compliance or circumstances impacting compliance
001-10040060Assessing reasonable notice
001-10040070Assessing reasonable excuse for non-compliance with mutual obligation requirements
001-10040090Rejecting a compliance action
001-10040100Sending free text to providers when compliance action finalised
001-10040110Outstanding participation compliance activities requiring manual follow-up action
001-10040130Gathering and assessing evidence for a job seeker compliance investigation
001-10050000Circumstances impacting job seeker compliance
001-10060000Unemployment due to a voluntary act or misconduct
001-10070030Refusing to enter into a Job Plan
001-10070050Investigating a connection failure
001-10070060Investigating a reconnection failure
001-10070070Non-attendance or inappropriate conduct in a job interview
001-10070080Non-attendance or inappropriate conduct in a compulsory activity
001-10070110Not meeting points target or job search requirements
001-10070130Investigating a non-attendance failure
001-10070150Non-attendance or inappropriate conduct in a compulsory provider managed appointment
001-10080000Using participation suspensions to engage Remote Australia Employment Service (RAES) participants with their requirements
001-10080020Restoring payment where a payment suspension (participation) has been imposed for Remote Australia Employment Service (RAES) participants
001-10090020Re-engaging to a Remote Australia Employment Service (RAES) provider
001-10090050Finalising Remote Australia Employment Service (RAES) re-engagement requirements
001-10100000Refusing or failing to accept a suitable job offer
001-10100010Assessing a serious failure for refusing to accept or failing to commence a suitable job
001-10110000Persistent non-compliance for Remote Australia Employment Service (RAES) job seekers
001-10120010Reconnection failure penalties
001-10120020No Show, No Pay failure penalties
001-10120030Serious failure penalties
001-10120040Determining failure hierarchy when there are multiple failures
001-10120050Calculating the effect of Job Seeker Compliance Framework failure penalties on fortnightly instalments
001-10120060Waiving a serious failure period
001-10120070Serious failure hardship provisions
001-10120080Reinstating a serious failure period where re-engagement appointment not attended
001-10120090Manually adjusting non-payment period start and end dates
001-10120100Cancellation of payment after a compliance related suspension
001-10120110Non-attendance failure penalties
001-10130000Non-compliance with compulsory requirements - review and appeals
001-10130010Payment pending review (PPR) of decision to apply a penalty for non-compliance
001-10130020Implementing the outcome of a review of a participation failure decision
001-10130030Implementing Administrative Review Tribunal (ART second review) partial stay orders
001-10160000Job Seeker Compliance Framework waiver and hardship provisions
001-11000000Partner Allowance (PA)
001-17021400PaTH Internship Programme
001-17030800Youth Bonus Wage Subsidy (YBWS) 26 Week Suspension Period
001-17070600Job seeker online claim appointment
001-17091300Investigating a No Show, No Pay Failure
001-17102300RapidConnect exemptions
001-17111600Drug or Alcohol dependency treatment program or intervention as an approved activity
001-18030200Managing compliance with compulsory requirements
001-18030202Targeted Compliance Framework
001-18030203Capability Assessments
001-18030205Re-engaging job seekers - Targeted Compliance Framework
001-18030207Work refusal failures
001-18030208Mutual obligation failures under the Targeted Compliance Framework
001-18030209Targeted Compliance Framework financial penalties and payment cancellations
001-18030210Reclaiming a payment after a Targeted Compliance Framework (TCF) non-compliance cancellation
001-18030212Generating and preparing for a Comprehensive Compliance Assessment (CCA)
001-18030213Completing a Comprehensive Compliance Assessment (CCA)
001-18050900Career Transition Assistance (CTA) Program
001-18120536Reporting requirements for customers receiving a payment with mutual obligation requirements
001-18120543Reporting statements for job seekers
001-18120545Early or late lodgement of job seeker reports
001-19051501Claiming JobSeeker Payment (JSP)
001-19051503JobSeeker Payment (JSP) customer going overseas
001-19051505Transfer to JobSeeker Payment (JSP) from another payment
001-19051507Processing JobSeeker Payment (JSP) claims
001-19051508JobSeeker Payment (JSP) cancellations, suspensions and restorations
001-19051511Suspension of JobSeeker Payment (JSP) and Youth Allowance (YA)
001-19051514Change of circumstances for JobSeeker Payment (JSP)
001-19051528JobSeeker Payment (JSP) job seekers returning to full-time study
001-19051532JobSeeker Payment (JSP) customers returning to (or continuing in) part-time study
001-19051536Residence assessment for customers claiming JobSeeker Payment (JSP)
001-19051551JobSeeker Payment (JSP)
001-19051556Eligibility and rate impacts for JobSeeker Payment (JSP)
001-19051639JobSeeker Payment (JSP) Service Updates
001-19081521Wife Pension (WP) to JobSeeker Payment (JSP) transitional rate
001-22112401Assessing and coding medical certificates for temporary incapacity exemptions
001-25052426Community Codes Framework
001-25121041Assessment of Care Arrangements (AoCA) referrals for job seeker claims