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Identity Confirmation for registration as a Volunteer Job Seeker 001-02040030



This document explains information about the Identity Confirmation required for job seekers registering for services as Volunteer Job Seekers with Services Australia.

Identity Confirmation requirements for Volunteer Job Seekers

The Identity Confirmation requirement for job seekers is not the same as the Identity Confirmation requirements for income support claims. It is important to remember that identity documentation is required before registering the job seeker and additional identity documentation is required if the job seeker is also claiming income support with Services Australia. The Volunteer job seeker must provide one of the following:

  • Certificate of Australian citizenship
  • current passport
  • Birth Certificate or Extract
  • driver's licence, (including provisional licence and learner's permit)
  • documents showing registration of a change of legal name, accompanied by evidence of use of the current or prior name for the preceding 12 months
  • divorce papers
  • group certificate(s)
  • insurance renewal document showing current address
  • Australian Marriage Certificate issued by a government department
  • accounts held with Financial Institutions: ATM or credit cards showing full name and signature or account statements showing full name and address or current passbooks showing full name
  • motor vehicle registration papers, showing their current address
  • overseas documents, if they are offered with a passport stamped for entry to Australia
  • Trade Certificate

Recording and coding of identity documentation

The job seeker's identity documents are recorded on a DOC using the keyword JOBNET.

It is not appropriate to code the identity document using the guided procedure because it is not sufficient for Services Australia claim purposes.

Eligibility for Workforce Australia as a volunteer

Registering Volunteer job seekers

Eligibility to access employment assistance services through Workforce Australia

Registering customer as a job seeker

Self service terminals