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Payment pending review (PPR) of a decision to impose a 26 week MALEP exclusion period 001-03040060

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Do not undertake any MALEP assessments. The Department of Social Services (DSS) have paused all Moving to an Area of Lower Employment Prospects (MALEP) assessments.

This document outlines customer payments that can continue when an adverse decision is under review. This is called Payment Pending Review (PPR).

MALEP exclusion period

PPR should be considered and offered to the customer:

  • as part of an application for a review of a decision by an Authorised Review Officer (ARO) or the Administrative Review Tribunal (ART) (first review)
  • for any cases where customers have incurred a Moving to an Area of Lower Employment Prospects (MALEP) exclusion period

This exclusion period results in a non-payment period of 26 weeks. In these cases, a customer can request PPR at any time in which they are serving the penalty (that is, 26 weeks) and have applied for a review of the decision by an ARO or ART (first review).

A customer's payment may be restored pending the review process in certain circumstances. If the outcome of the review is unsuccessful, the net non-payment period must be actioned immediately and reapplied from the start of the customer's next entitlement period. The payments received between the original decision and the reconfirmation of the decision upon review cannot be recovered as a debt.

Initial contact about a decision and the review of decision process

SME explanations, ARO referrals and implementing ARO decisions

Continuing payments pending review (PPR)

Administrative Review Tribunal (ART)