Requirement for a Job Seeker Snapshot initiated ESAt as a result of an employment services provider update 001-02050070

Employment services providers can apply the Job Seeker Snapshot or update details in a job seeker's record to reflect changes in the job seeker's circumstances in some circumstances.

For more detail, refer to Conducting a Job Seeker Snapshot interview.

Remote Australia Employment Service (RAES) providers can run the Job Seeker Snapshot to make an ESAt referral if they think it is appropriate for the job seeker.

Employment services providers can register customers as job seekers and apply the Job Seeker Snapshot, as long as the customer has a Centrelink record and is receiving:

• Disability Support Pension (DSP)
• Parenting Payment (PP) but has no mutual obligation requirements

Employment services providers can update the Job Seeker Snapshot for job seekers with mutual obligation requirements who are receiving JobSeeker Payment (JSP), Youth Allowance (YA), Special Benefit (SpB) or Parenting Payment (PP) where the job seeker has advised a change in circumstances.

When a Job Seeker Snapshot initiated ESAt is flagged as a result of a provider applying or updating a Job Seeker Snapshot, the provider will decide if an ESAt is required.

When a provider comments on a job seeker's changed circumstances, this can be taken into account by the Service Officer when determining if the job seeker requires further assessment, including running the Job Seeker Snapshot and referring for an ESAt.

The Provider Recorded Information workflow can be used to assist Service Officers making participation decisions.

• When determining the need for an ESAt, providers will take into account a range of factors including whether the job seeker's circumstances have been previously assessed and whether an ESAt is likely to result in a change of employment service eligibility or work capacity

Note: from 1 November 2025, entry and re-entry to the Inclusive Employment Australia (IEA) program was streamlined to reduce unnecessary repeat assessments for customers. See Eligibility criteria for participation with Inclusive Employment Australia (IEA)

• Employment services providers may also advise volunteers who they consider may be eligible for Inclusive Employment Australia (IEA) or another program of support, to go to Services Australia to report the details of their circumstances and to provide any medical evidence
• Employment services providers may make a referral for an ESAt if, at any time, the job seeker discloses new information that indicates a change in their circumstances that cannot be addressed by their current service or is likely to change their current work capacity

If the decision is made that an ESAt is required, and:

• there is a current (if required) and valid ESAt/JCA, the outcomes of that assessment can be reapplied if there are no significant changes in the customer's circumstances. Doing this will still identify appropriate referral outcomes
• there is not a current (if required) and valid ESAt/JCA, the employment services provider is responsible for referring the customer for an ESAt

When a provider directly registers a job seeker (before the job seeker starts to receive Workforce Australia assistance), the provider can remove an ESAt flag if they think the job seeker does not require an ESAt. The job seeker can immediately be registered as a volunteer job seeker. Refer to Eligibility for Employment Services as a volunteer.

Inclusive Employment Australia (IEA) providers can directly register job seekers who do not have mutual obligation or participation requirements, such as those not on an Income Support Payment. IEA providers can refer these job seekers directly for an ESAt if required.