Low Income Health Care Card (LIC) 101-06040000
Expand allPrivacy notice for customers
Personal information is protected by law including the Commonwealth Privacy Act. The authority to collect this information is contained in the social security law.
The screens you have accessed, and the information contained within, is captured and retained to ensure compliance with the Electronic Transaction Act 1999 and Commonwealth record-keeping requirements.
The information that you provide in this claim will be used to determine your eligibility for, and provide payments and services to you, and where relevant, third parties. This information may be used to detect or prevent fraud and/or recover overpayments. Centrelink usually gives some or all of your information to Services Australia and the Department of Social Services (DSS), and their contracted service providers where they are providing payments or services to you for the purposes of:
- determining eligibility for correct payment
- referral for appropriate assistance
- provision of services and payments
- evaluation and monitoring of services provided by Centrelink or contracted service providers
- recovery of overpayments
Limited personal information collected from you may be used to conduct customer research run by Services Australia, Centrelink, DSS or by research organisations on their behalf. Your participation in customer research is valued, however if you do not wish to take part please call the Customer Relations number on Freecall 1800 050 004.
Centrelink can give your information to other persons, bodies or agencies without your permission in circumstances where Commonwealth legislation requires or authorises the disclosure. For example, Centrelink may give some or all of your information about income and taxation matters to the Australian Taxation Office (ATO) for their use.
You can obtain more information from the factsheet 'Your Right to Privacy'.
Examples of 8-week assessment period for LIC new claims
Table 1: This table provides a guide on determining the start date of the 8-week income assessment period for new claims. LIC entitlement is assessed on the customer's gross income for the 8 week period ending on the date of claim.
The 8-week assessment period starts 8 weeks (56 days) prior to the date of claim and will be provided to customers in the Income questions in the online claim.
Examples of 8-week assessment period for LIC renewals
Table 2: This table provides a guide on determining the start and end date of the 8-week LIR assessment period.
At LIC renewal claim stage, the 8-week assessment period runs between 4 and 12 weeks before the customer’s card expires. The date is printed on automatically issued renewal forms but must be manually added to LIC renewal (SS054M) paper claim replacement.
Forms
Claim for a Health Care Card (SS050)
Patient claim for refund Pharmaceutical Benefits Scheme (PB132)
Concessions for cardholders and their dependants
Table 3
Publications
A guide to concession cards (CO153)
Information you need to know about your claim for concession and health care cards form (CI010)