This document outlines information about the Medicare Safety Net and Family Tax Benefit (FTB) validation with Medicare.
Medicare Safety Net and Family Tax Benefit (FTB) validation
Expand tableItem | Description |
1 | Purpose of the FTB (A) Validation (FAV) screen
The FTB (A) Validation (FAV) screen: - displays the FTB (A) data that Centrelink sends to Medicare
- allows Service Officers to refresh FTB (A) Validation transactions where there is:
- something wrong with the record (for example, corruption), or
- an observable delay in system response time to a change
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2 | Information displayed on the FAV screen
The FAV screen displays one calendar year per page, in descending order. All transactions for a calendar year (from 2004) are displayed with these fields: - Calendar year
- Status:
- ATT - Attempted Match
- NMT - No Match
- MAT - Match
- Payment Type (Past period and Not Past Period)
- Payment Delivery Date
- Transaction Date
- AMR
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3 | FAV screen navigation
Press: - [Enter] to go to the Activity List (AL) screen
- [F7] and [PF8] to scroll to previous/next pages (if any)
- [F10] and [F11] to scroll through the history of calendar years (if any)
If required, overtype these fields to display the required year: |
4 | Refreshing FTB (A) Validation data
Performing a refresh of FTB (A) Validation data is the only valid action available on the FAV screen. The Request Action field will not display if the calendar year is more than 2 years in the future. Complete these fields: - Request Action, key RSH
- Source, and
- DOR > [Enter]
In the Confirm Action field, key either: - Y > [Enter]. The AL screen will display a completed FAO/REA activity, or
- N > [Enter]. The AL screen will display no activity created
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