Self-employed or employee? 043-03020000

DST questions

The Decision Support Tool (DST) is included in the Self-employment workflow in Process Direct. If staff select 'Unsure' to the question 'Is the customer self-employed?' and select Next, the DST question set will display. Once the questions have been completed, the workflow will provide a recommendation whether the customer is self-employed or an employee. The information within the workflow, including the recommendation, will be automatically recorded in a Note.

The use of this tool is not mandatory for staff and not for customers to use.

Questions asked on the DST

Note: this DST is to assist Service Officers to determine whether or not a customer is self-employed. The process of making a decision about whether a customer is self-employed or not, is a process of weighing all the facts. Each case needs to be decided on its own facts and merits. The following questions are designed to assist staff to make a determination.

Determining if a customer is an employee or self-employed

This table contains the questions asked on the Decision Support Tool (DST) to assist Service Officers in determining whether or not a customer is an employee or self-employed.

Item	Assessment questions to determine if a customer is an employee or self employed	Customer Response (Circle as appropriate)
1	Do you make decisions about what work you do, where and how you do the work, and can you choose your own working hours?	Yes/No
2	Do you provide most or all of the tools, supplies or materials needed to do the work?	Yes/No
3	Are you responsible for any losses or damages resulting from the work?	Yes/No
4	Can you decide what to do with any profit received from the work?	Yes/No
5	Do you have a contract for service where you are paid to produce a result?	Yes/No

If all of the above questions were answered 'Yes' then the customer is more likely to be self -employed.

Item	Assessment questions to determine if a customer is an employee or in business	Customer Response (Circle as appropriate)
6	Do you have individual contracts with more than one person or business?	Yes/No
7	Do you lodge a Business Activity Statement (BAS)?	Yes/No
8	Do you advertise or market your business?	Yes/No
9	Do you have other people working for you?	Yes/No

If 6 or more of the above questions were answered 'Yes' then the customer is more likely to be self-employed.

Other supporting evidence: For example, does not receive payslips, does not receive a group certificate, has an ABN.

Determining if a customer is an employee or self-employed

This table contains the questions asked on the Decision Support Tool (DST) to assist Service Officers in determining whether or not a customer is an employee or self-employed.

Item	Assessment questions to determine if a customer is an employee or self employed	Customer Response (Circle as appropriate)
1	Do you make decisions about what work you do, where and how you do the work, and can you choose your own working hours?	Yes/No
2	Do you provide most or all of the tools, supplies or materials needed to do the work?	Yes/No
3	Are you responsible for any losses or damages resulting from the work?	Yes/No
4	Can you decide what to do with any profit received from the work?	Yes/No
5	Do you have a contract for service where you are paid to produce a result?	Yes/No

If all of the above questions were answered 'Yes' then the customer is more likely to be self -employed.

Item	Assessment questions to determine if a customer is an employee or in business	Customer Response (Circle as appropriate)
6	Do you have individual contracts with more than one person or business?	Yes/No
7	Do you lodge a Business Activity Statement (BAS)?	Yes/No
8	Do you advertise or market your business?	Yes/No
9	Do you have other people working for you?	Yes/No

If 6 or more of the above questions were answered 'Yes' then the customer is more likely to be self-employed.

Other supporting evidence: For example, does not receive payslips, does not receive a group certificate, has an ABN.

User guides

Self-employed Decision Support Tool

This printable version can be used for individual determinations and scanned on the customer's record.

Operational Information

Self-employed or employee? 043-03020000