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Changes to Carer Payment (CP) for two or more carers in respect of the same care receiver 009-03050050

This document outlines the process when actioning changes to care arrangements for Carer Payment (CP).

Process change in care for two or more carers for the same care receiver

Step	Action
1	A carer advises of a change to a care situation for Carer Payment (CP) + Read more ... If a carer is receiving Carer Payment (CP) when the care of the care receiver is shared, temporary cessation of care (respite) provisions will apply to the CP carer while the care receiver is in the care of the other person. When the temporary cessation of care (respite) is exhausted, CP will be cancelled. Is this a change of address? Yes, go to Step 2 No, go to Step 4
2	Verify the circumstances with both carers + Read more ... Contact all carers, and ensure the care continues to be provided in the residence of the care receiver. Do all carers continue to qualify for CP? Yes, update the address details for the carers and care receiver. See Change of address for Carer Payment (CP) and Carer Allowance (CA). Procedure ends here No, go to Step 3
3	Carer qualification + Read more ... Does any carer continue to qualify for CP? Yes: Update the address details for the qualifying carer and care receiver, see Change of address for Carer Payment (CP) and Carer Allowance (CA), and Process the cancellation of Carer Payment (CP) for the carer who no longer qualifies Procedure ends here No, process the cancellation of Carer Payment (CP) for both carers. Procedure ends here
4	Carer absence + Read more ... Is the change due to the absence of one or more carers? Yes, go to Step 5 No, go to Step 6
5	Allowable or temporary absence of the carer + Read more ... Is the carer absence an allowable or temporary absence? See Carer is absent from caring situation. Yes, the payment will continue. Procedure ends here No, the absence is permanent, process cancellation of Carer Payment (CP). Procedure ends here
6	Change is due to the absence of the care receiver + Read more ... For information on allowable absences, see: Temporary cessation of care (respite) and hospitalisation (CLK) Carer Payment (CP) and Carer Allowance (CA) overseas absences, or care receiver is absent from the caring situation (CLK) for assistance Is the absence allowable? Yes, payment can continue. Code the absence where care of the care receiver is shared No, process cancellation of Carer Payment (CP)