Simultaneous death of care receivers and the effect on Carer Payment (CP) 009-03090040

Confirmation of death can be accepted where the customer's full name is provided together with at least two of the following:

• deceased customer's last address in full
• date of birth
• Customer Reference Number (CRN)

See Centrelink - Notification, confirming and recording a death.

Can informant supply enough information to confirm death?

• Yes, go to Step 2
• No:
• Obtain name and contact number of person advising and details of funeral director if known
• Confirm the death before taking any further action. Suspend Carer Payment (CP) or suspend Carer Allowance (CA) if death cannot be confirmed and customer's whereabouts are unknown
• Procedure ends here

If the care receivers were:

• one of two to four children with disabilities, go to Step 3
• a lower ADAT score adult and dependent child where the carer is not the adult's partner, go to Step 3
• a lower ADAT score adult and a dependent child and the carer is the adult's partner, go to Step 4

If entitled to a Lump Sum Bereavement Payment (LBP), the amount is the same as for a single adult care receiver.

Go to Step 5.

A calculation must be done to work out the bereavement assistance payable to the carer as a:

• member of a couple; and
• a carer of a single care receiver

The bereavement provisions which are most beneficial to the CP customer apply.

The lump sum is the lesser of 7 times either:

• half member of a couple rate; or
• the CP instalment payable before the death

If they were:

• one of two to four children with disabilities, go to Step 7
• a lower ADAT score adult and a dependent child, go to Step 9

Access the Carer's record and navigate to the Child Selection (CHS) screen, 'S'elect all deceased child care receivers. Enter details in the Source: and DOR: fields and press [Enter].

The Child Task Selector (CHTS) screen for the first child is displayed. Select the Change Child (CCH) screen and key details in the Death Date: field. Press [Enter]

• The CHTS screen for the second child is displayed. Select the CCH screen and the Death Date: field is to be coded for the second child. Press [Enter]
• While in the Carer's record access the Pensions Additional Assessment (PAA) screen and code the following fields for the bereavement period:
• Event Date: field - Date of death
• PAA End date: field
• Source: and DOR: fields

• Yes, go to the One Off Payment (OOP) screen and record a One Off payment type of BLS (Bereavement Lump Sum)
• Once at the Assessment Results (AR) screen, you will have to select the OOP line and input the LBP amount, which has to be calculated manually
• Finalise the activity on the AR screen. Take note of any warnings that appear before the activity is to be finalised
• No, finalise the activity on the AR screen and take note of any warnings that appear before the activity is to be finalised

Note: policy has been clarified for information relating to:

• the extension of Carer Payment following the death of an adult care receiver
• calculation of the Lump Sum Bereavement period for third party carers
• Carer Allowance (non-FTB child care receivers)

Record the details of the bereavement on a DOC.

Procedure ends here.

• To code the death of the dependent child, see Death of a child care receiver and the effect on Carer Allowance (CA)
• To code the death of a disabled adult, see Death of a lower score adult and the effect on Carer Payment (CP)

Record the details of the bereavement on a DOC.