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Restoration of Carer Allowance (CA) 009-03110040

Forms

Medical Certificate for Carer Payment (for a child under 16 years of age) - Extension and Reclaim of Episodic Care/Extension of Short Term Care form (SA395)

Carer Payment and Carer Allowance - Medical Report for a child under 16 years form (SA431)

Carer Payment and/or Carer Allowance Medical Report for a person 16 years or over form (SA332A)

Carer Payment and Carer Allowance review of care provided - Caring for a person 16 years or over form (SA010)

ICT Service Desk referrals

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search using key words, error message or application name and select the relevant form
complete and Submit the required form taking note of any receipt or reference code produced

Scenario - restoring CA

Item

Description

1

Before restoring CA for the carer:

for returned mail - address unknown, update the address
confirm and update bank details if a direct credit is returned
reschedule an unattended interview. Do not restore CA until the carer attends an interview
make sure carer returns:

all review forms
medical reports, and/or
Care Needs Assessment forms