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Granting and recording parental permission to enquire 104-01020000

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This document outlines information on granting and recording parental permission to enquire.

Authority

An ABSTUDY or Youth Allowance (YA) customer may authorise their parent(s) to enquire about their claim and payments. This authority may be unrestricted or be limited in terms of period and/or types of information provided to the parent. The customer may provide this authority in person, by phone or by mail. Details of the authority must be recorded on a Display on Access DOC.

Note: where the parent or guardian is the applicant for ABSTUDY purposes, they do not need additional authority to make enquiries. For more information on determining who is the applicant, see Who is the ABSTUDY applicant and interim claims.

The Resources page contains links to the Release of Information, Nominees and Permission to Enquire and Privacy intranet pages and the relevant form.

Disclosing information to parents of Youth Allowance (YA) customers

Person Permitted to Enquire (PPE) or Update (PPU) authority

Nominees