Recording complaints and feedback in the Customer Feedback Tool 104-03070000
The guideline you have requested is potentially FOI exempt.
You have a right to apply for the document through FOI legislation.
You can request a copy by:
- sending an email to freedomofinformation@servicesaustralia.gov.au
- or writing to us at:
Freedom of Information
FOI and Ombudsman Branch
PO Box 7820
Canberra BC ACT 2610