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Assistance for Isolated Children (AIC) End of Year (EOY) review form enquiries 110-07070010



This document outlines the various types of enquiries that Service Officers may receive about End of Year (EOY) review forms for AIC.

Review forms issued

EOY reviews for AIC are tailored to the student's circumstances.

To determine their eligibility for continuing payments, applicants confirm the student's circumstances for the following year including:

  • isolation conditions
  • education details, and
  • living arrangements

Reviews can be returned:

  • over the phone
  • by post
  • in person
  • by uploading to the applicant's myGov account

Review not automatically sent

The system will send the review to all AIC applicants except:

  • AIC Pensioner Education Supplement (PES) students
  • students that are current with a future cancellation date of other than 1 January next calendar year
  • secondary students in Years 12 or 13
  • students who will be over the maximum AIC age by 1 January of the following year

Failure to return review

31 December

If an applicant does not return the review form, or the review is not processed by 31 December of the year the review was sent, payments will automatically cancel from 1 January in the following year.

1 March

Payments can be restored and backdated if the review is received by 1 March in the year after the applicant is reclaiming. Services Australia cannot accept the review if it is not received by this date, unless intent to claim provisions are applied.

The Resources page contains a link to letter templates and Frequently Asked Questions (FAQ) about EOY review forms.

Processing Assistance for Isolated Children (AIC) End of Year (EOY) review forms