28 day rule for Centrelink International Services (CIS) customers 110-08040040

This document outlines the 28 day notification rule for International Services (CIS) customers

This table describes the 28 day notification rule for International Services (CIS) customers.

Step	Action
1	A customer notifies Services Australia of an event + Read more ... Has the customer notified within 14 days of the event? Yes, go to Step 3 No, go to Step 2
2	Bereavement event or CIS customers + Read more ... Is the customer notifying of a bereavement event or are they CIS customers and notified within 28 days? Yes, go to Step 3 No, go to Step 4
3	Apply the date of effect rules for customers who have notified of an event within the notification period + Read more ... See the References page for more information on the date of effect rules. Procedure ends here.
4	Apply the date of effect rules for customers who have not notified of an event within the notification period + Read more ... See the References page for more information on the date of effect rules.

Operational Information