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Raising Child Care Subsidy (CCS) debts in Process Direct 107-19060353



Contact details

CCS Reconciliation team

Accountable Authority Instructions (AAIs) and Instrument of Financial Delegation

Level 2 Policy Helpdesks

Debt Id values

Table 1

Assigned Environment

Leading character(s)

Number ranges (for each character)

A

A, B

0000001 - 9999999

B

C, D, E

0000001 - 9999999

G

F, G, H

0000001 - 9999999

H

I

0000001 - 4999999

I

I

5000000 - 9999999

J

J, K, L

0000001 - 9999999

K

M, N, O

0000001 - 9999999

M

P, Q, R

0000001 - 9999999

P

S, T

0000001 - 9999999

R

U, V, W

0000001 - 9999999

S

X, Y, Z

0000001 - 9999999

CCS Debt Resource Codes

Table 2

CCS Debt Resource Code

Access Information

CUSTOMER SERVICE OFFICER

All staff who require access to CCS debts in Process Direct must request the Debt Officer resource code.

This access is View Only.

Staff who require coding access to CCS debts to make changes and updates must also request 1 of the Delegate Access levels below.

CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS1

CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS2

CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS3

CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS4

CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS5

CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS6

CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE EL1

CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE EL2

CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE SES

The Delegate Access grants the staff member full access and coding ability approved for that particular delegation level.

The staff member must also have, or requested the Debt Officer access.

The delegation level requested should be applicable to the APS level the staff member is undertaking. Only 1 level is to be requested.

Provide specific details about why coding access is needed. Do not use acronyms. Insufficient reasoning can lead to rejection of the request.

Staff without the authority to make updates on customer records must request the Debt Officer View Only access. Any Delegate Access requests will be rejected.