Contact details
CCS Reconciliation team
Intranet links
Accountable Authority Instructions (AAIs) and Instrument of Financial Delegation
Centrelink Services, Delegations and Authorisations
Level 2 Policy Helpdesks
Debt Id values
Table 1
Assigned Environment | Leading character(s) | Number ranges (for each character) |
A | A, B | 0000001 - 9999999 |
B | C, D, E | 0000001 - 9999999 |
G | F, G, H | 0000001 - 9999999 |
H | I | 0000001 - 4999999 |
I | I | 5000000 - 9999999 |
J | J, K, L | 0000001 - 9999999 |
K | M, N, O | 0000001 - 9999999 |
M | P, Q, R | 0000001 - 9999999 |
P | S, T | 0000001 - 9999999 |
R | U, V, W | 0000001 - 9999999 |
S | X, Y, Z | 0000001 - 9999999 |
CCS Debt Resource Codes
Table 2
CCS Debt Resource Code | Access Information |
CUSTOMER SERVICE OFFICER | All staff who require access to CCS debts in Process Direct must request the Debt Officer resource code. This access is View Only. Staff who require coding access to CCS debts to make changes and updates must also request 1 of the Delegate Access levels below. |
CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS1 CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS2 CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS3 CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS4 CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS5 CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE APS6 CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE EL1 CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE EL2 CENTRELINK CHILD CARE SUBSIDY DEBT DELEGATE SES | The Delegate Access grants the staff member full access and coding ability approved for that particular delegation level. The staff member must also have, or requested the Debt Officer access. The delegation level requested should be applicable to the APS level the staff member is undertaking. Only 1 level is to be requested. Provide specific details about why coding access is needed. Do not use acronyms. Insufficient reasoning can lead to rejection of the request. Staff without the authority to make updates on customer records must request the Debt Officer View Only access. Any Delegate Access requests will be rejected. |
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