Initial contact by customers claiming Double Orphan Pension (DOP) 007-01010050
Expand allQ999 letter text
Q999 letter text to invite the customer to claim FTB:
About your claim for Double Orphan Pension.
Before a claim for Double Orphan Pension can be assessed, we need to determine if {Child's name} would be your Family Tax Benefit child and the easiest way to do this is to make a claim.
You do not need to be paid Family Tax Benefit to receive Double Orphan Pension, however the information obtained through the claim assists us in determining eligibility and the amount of Double Orphan Pension you may be entitled to.
To make a claim for Family Tax Benefit, sign into my.gov.au then select Centrelink from your service list. If you do not have a myGov account or Centrelink online account, you will need to create one and then link them.
If you can't claim online you can print and complete a claim form and take it to a service centre.
Please make sure you have your bank account details (including BSB and account number), you and your partner's tax file numbers and income details as these will be required to complete your claim.
If you need help to complete your online claim or to request a paper copy of the form, please call us on 136 150.