Recalculation of a Child Care Benefit (CCB) lump sum claim 007-03030040

Recalculation of a customer's CCB lump sum claim entitlement occurs automatically if:

• actual income details are transferred electronically from the Australian Taxation Office (ATO) at any time. The ATO is legally required to end the link with Centrelink after 3 years (for example 1 July 2009 for the 2005-06 financial year) unless the customer has an outstanding Family Tax Benefit (FTB) non-lodger debt in which case the link stays open until the debt is finalised. If the link has closed, the customer will need to provide proof of their actual income
• child immunisation details are received electronically through the link with the Australian Immunisation Register (AIR) if the customer has given permission to use their Medicare number details
• child care attendance details are received at any time from the Approved Service Provider (ASP)
• the customer's record is updated by a Service Officer after the customer advises new information

Recalculation of the lump sum claim will only be triggered if the customer has claimed more than zero rate.

The recalculation is a similar process to the initial CCB lump sum claim calculation. The result of the recalculation is compared to the most recent lump sum calculation for the relevant financial year. The result can be a top up, an overpayment or nil adjustment.

A customer's eligibility for CCR will be recalculated when their CCB lump sum entitlement is recalculated for the same financial year. This may result in an extra CCR payment, nil adjustment or calculation of a CCR overpayment.

The automatic debt offsetting process means that CCB/CCR entitlement will be used to offset an outstanding CCB reconciliation debt, or a CCR debt.