Reassessment of Family Tax Benefit (FTB) for a current customer where an additional child enters care in the current or previous financial year 007-07030120
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Examples of date of effect rules
Table 1: this table contains examples of date of effect rules for Family Tax Benefit (FTB) and Q999 text when additional information is required.
|
Item |
Description |
|
1 |
Customer notifies before the end of the lodgement year Kim is a current FTB customer and an additional child enters Kim's care on 5 March 2023. Kim contacts before 30 June 2024 to advise of the change and requests the FTB be reassessed for the additional child. The FTB reassessment date of effect is 5 March 2023 (the date of event) because Kim has notified before the end of the lodgement year. |
|
2 |
Customer notifies after the end of the lodgement year Mel is a current FTB customer and an additional child enters Mel's care on 5 March 2023. Mel contacts on 1 August 2024 to advise of the change and requests the FTB be reassessed for the additional child. The FTB reassessment date of effect is 1 July 2023 because Mel has failed to notify by the end of the lodgement year. |
Letters
Services Australia has endorsed these letters or electronic messages for use. They are the latest versions. Do not use locally produced letters or electronic messages.
Q999 - Change in shared care, previous carer not in receipt of FTB
Child - Change in Care Arrangement script standard letters
See also: Child - Change in Care Arrangements script
Table 2: this table describes the standard letters produced by the Child - Change in Care Arrangements script, and when it is appropriate to send.
|
Letter code |
Letter details |
When to use each letter |
|
Q804 |
Change of 100% care - Disputed |
This letter should not be used. Use Q810 Shared Care Dispute - Request for information. |
|
Q805 |
Shared Care Grant (Agreed full %) |
Use this letter to advise carers of the shared care decision based on either evidence provided from all carers or agreement between all carers. |
|
Q806 |
Shared care Grant - No third party response |
Use this letter to advise carers of a shared care decision based on evidence provided by one of the carers only that is where the other carer has not responded to a request for evidence. |
|
Q807 |
SSA Shared Care Principal Carer Determination |
This letter must be sent to all carers in a shared care arrangement, where at least one carer is claiming/receiving an income support payment. The letter advises which carer is determined as the principal carer of the child/children. |
|
Q808 |
SSA Couple Principal Carer Determination |
This letter must be sent to members of a couple advising which parent is determined as the principal carer of the child/children. |
|
Q810 |
Shared Care Dispute - Request for information |
Use this letter to request information and/or evidence about shared care arrangements from any carer. |
Examples of evidence to support a care arrangement
Table 3
|
Evidence provided |
Outcome |
|
Court orders |
Court orders are a formal change in care, claims can be granted with a court order as evidence. |
|
Formal letter from foster agency |
Formal letters from a child protection agency or foster care agency are a formal change in care, no further evidence is required to complete the change of care and grant a claim. Letters must be on letterhead, include the child's name, the new carers name and the date the care placement started. |
|
Informal letter from foster agency |
Informal letters from a foster care agency can support a change in care with further evidence or advise the care is not a change but temporary care (e.g., respite care). If the informal change in care is not a change in care but temporary care (28 days or less and the child has not been forcibly removed), See Child leaves customer's care/custody. |
|
Co-signed/not co-signed FA012 only (no documentation) |
Additional evidence is required to support the claim and confirm there has been a change in care when the gaining carer is a grandparent, relative or friend and there is no court order or formal foster carer letter. Where evidence is not provided, the claim should be rejected NDE. |
|
Co-signed FA012 plus documentation |
Where the Service Officer is satisfied the evidence provided supports the change of care, the claim can be granted. If the Service Officer is unsure if a change of care has occurred, they can request further evidence. If Service Officers are still unable to confirm if a change of care has occurred after further evidence has been provided, the claim should be rejected. |