Acupuncture endorsement for Medicare 012-42020010

When a request is received:

• from the email address CO.Medicare.Provider.Eligibility@servicesaustralia.gov.au, and the subject line includes “Acupuncture endorsement for processing”, go to step 2
• from a medical practitioner who has Chinese Medicine Board of Australia (CMBA) endorsement and evidence of endorsement from CMBA is included, go to step 2
• from a medical practitioner who has CMBA endorsement and no evidence of endorsement from CMBA is included, return the application

• Open PDS
• Select Provider, select View
• to perform a wild card search key the first 3 letters of the last name followed immediately by a %, then
• key the first 3 letters of the first name followed immediately by a %
• Select the Search button

Do the Details match?

• Yes, the details match, go to Step 3
• No, the details do not match, contact a LPS who will escalate to a PO

Scroll to the bottom of the Provider Stem record to view the Specialty Codes for the medical practitioner.

If acupuncture endorsement (Specialty Code 612) already exists:

• issue a confirmation letter
• make a note on the work item that endorsement is already on file
• go to step 5

If specialty code 612 is not on PDS:

• go to Step 4.

If an Ahpra notification is received, locate the Provider Stem record in PDS.

Select:

• Edit
• Specialty tab
• Add Specialty Code
• Key Specialty Code: 612
• Key Start Date - as shown on Ahpra notification
• No End Date is required
• Select Add New
• Select Save
• Go to step 5

If a written request is received from the medical practitioner seeking CMBA endorsement, locate the Provider Stem record in PDS.

Select:

• Edit
• Specialty tab
• Add Specialty Code
• Key Specialty Code: 612
• Key Start Date - as shown on the evidence supplied with the written request from the medical practitioner
• No End Date is required
• Select Add New
• Select Save
• Go to step 5

• Select the letter template - Z2754 Approval and removal of additional accreditation/program item access and complete the medical practitioner's details
• Save letter as PDF
• Upload the document to the application in PaNDA

Once the application has been updated:

• In PaNDA ensure the Surname First Name, Provider Number and Case ID fields are completed and correct
• Print letter and send to the medical practitioner
• Add any appropriate notes to the PaNDA file
• Select Complete
• Select Save

When a removal request is received:

• from the email address CO.Medicare.Provider.Eligibility@servicesaustralia.gov.au, and the subject line includes “Acupuncture endorsement for processing”, go to step 2
• from the CMBA, go to step 2

Note: if a request is received to cease or remove acupuncture endorsement from the medical practitioner directly, advise them to contact Ahpra.

• Open PDS
• Select Provider, select View
• to perform a wild card search key the first 3 letters of the last name followed immediately by a %, then
• key the first 3 letters of the first name followed immediately by a %
• Select the Search button

Do the Details match?

• Yes, the details match, go to Step 3
• No, the details do not match, escalate the request to a LPS who will escalate to a PO

Select:

• Edit
• Specialty tab
• Amend on the line with Specialty Code 612 Acupuncture - Ahpra:
• Add end date as shown on the request
• Update
• Notes tab
• Add New
• Notes Subject: key Acupuncture endorsement ceased
• Notes Description: key Acupuncture endorsement ended at Ahpra/CMBA/medical practitioner's request
• Add New
• Save

• Select the letter template Z2754 Approval and removal of additional accreditation/program item access and complete the medical practitioner’s details
• Save letter as PDF
• Upload the document to the application in PaNDA

Once the record has been updated, then:

• In PaNDA ensure the Surname First Name, Provider Number and Case ID fields are completed and correct
• Print the letter and send to the medical practitioner
• Add any appropriate notes to the PaNDA file
• Select Complete
• Select Save