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Process emergency Authority prescription 012-63020080



This document outlines the processing of emergency Authority prescriptions.

On this Page:

Requesting emergency Authority prescriptions

Policy 12

Medical practitioners can request an emergency authority prescription to obtain extra quantity and repeats that may not otherwise be approved. In all cases these requests must be referred to a Pharmaceutical Adviser (PA) for a decision.

Excessive emergency Authority prescriptions

Excessive numbers of prescriptions marked with 'emergency authorised by Services Australia' in a claim, must be referred to a supervisor, the Pharmaceutical Adviser or National Compliance Operations (NCO) for follow-up or investigation.

The Resources page contains a link to the Department of Veterans' Affairs website for contact information.

Handle emergencies and complaints on Pharmaceutical Benefits Scheme (PBS) Authority line

Handle system outages in Pharmaceutical Benefits Scheme (PBS)