Making a decision about a hardship advance or anticipated payment 003-10020000
Add the course number to the Search field in the Learning Portal (LMS) in ESSentials:
- CLK00945 - Urgent Payment Overview
- CLK01560 - Urgent Payments
- CLK01247 - Urgent Payment refresher
- CLK00213 - Immediate payments
Service Delivery Faculty - Urgent Payment Sharepoint
This page has all the training staff need to help customers with:
- immediate payments
- urgent payments
- weekly payments
- hardship advances
- anticipated payment
Training includes interactive modules, simulations, VODs and a range of post training resources.