Helping customers to build their financial capability 003-11020000

Financial counsellors

National Debt Helpline - Financial counsellors are skilled professionals who work for not-for-profit community organisations and provide free advice and support to people experiencing financial hardship

MoneySmart - The MoneySmart website helps people take control of their money by providing tools, tips and calculators along with information about topics such as budgeting, reducing debt, savings, superannuation and investment

No Interest Loans (NILs) - NILs is a loan option with no fees or interest, provided by community organisations to individuals and families to help with the cost of essential goods and services. Loans cannot be used for cash or debt.

Saver Plus - A financial education and matched savings program that assists families on low incomes to achieve a financially related educational goal.

Ask Izzy - connects people in need with housing, a meal, money help, family violence support, counselling and much more

Managing your money - useful information and resources to help manage money

Code of Operation - is an agreement between Services Australia, the Department of Veterans Affairs and participating banks, building societies and credit unions. It supports customers to access most of their income support payment, from their nominated bank account if it is overdrawn. Customers should talk to their bank if their account is overdrawn to help manage their debt

Payment and Service Finder - for customers to find more information about government and community support in their state

Family and domestic violence - Services Australia - information for customers experiencing financial abuse, including elder abuse

What FIS information you can watch online - Financial Information Service - Services Australia - FIS videos