Non-homeowner purchasing a home 108-04070040
This document outlines the steps taken when a non-homeowner customer purchases a home to be their principal residence. After purchasing a home which is to be used as the customer's principal residence, a customer's financial circumstances may have significantly changed. An income and assets review should be conducted to ensure Centrelink has the correct information recorded.
Non-homeowner purchases a home
This table describes the process to follow when a non-homeowner purchases a home. It also contains information on the coding requirements.
Step |
Action |
1 |
Non-homeowner purchases a home + Read more ... A non-homeowner customer advises they have purchased a home (this includes being mortgaged, a gift, or owned outright). Does the customer intend to make the residence their principal place of residence?
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2 |
Has the real estate purchase been finalised? + Read more ...
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3 |
Is the customer intending to move to their new residence immediately? + Read more ...
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4 |
Real estate purchase finalised + Read more ...
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5 |
Real estate purchase not finalised + Read more ... If the customer has paid a deposit for a new real estate purchase, but the sale is yet to be finalised the deposit will be assessed as an asset. Code the deposit amount on the Other Assets Summary (OAS) screen, code 'OTH' in the 'Type' and Deposit Home Purchase in the description field, use the date the deposit was paid (this is the day it ceased to be a financial investment) as the Date of Event (DOE) and record details on a DOC. Procedure ends here until purchase is finalised. |
6 |
Check the customer's income and assets + Read more ... Update as required. Generally, the customer will use some of their own funds for part of the purchase that is, deposit, conveyancing fees, etc. Note: if the customer has not previously advised of sufficient available funds to purchase a home, initiate a review of assets. Follow up the origin of deposit funds, etc. If customer cannot provide full details of purchase of home, request the appropriate modules, see Requesting information (CLK), and for:
Select Information to be supplied within 14 Days + Delivery option. Procedure ends here. |
7 |
Customer not moving to new residence immediately + Read more ... Customer remains a non-homeowner. New real estate purchased is assessed as an asset. See Assessment and sale of real estate and timeshare asset. If customer is receiving income from the real estate. See Assessing income from real estate and timeshare. |