Assessment of assets hardship 108-04120040
Before inviting a claim under asset hardship provisions, discuss with a Complex Assessment Officer (CAO).
Examples of applying the deprivation rules
Item |
Description |
1 |
Legal transfer of property A farmer who transfers legal ownership of their farm property to a child may be able to have the deprivation disregarded. Check if the farmer would have qualified for a pension under asset hardship provisions if the property transfer did not occur. For example:
|
2 |
Single person who gives away financial assets A single person who gives away financial assets worth $300,000 and ends up with $5,000, is not eligible. This is because the hardship is a direct result of giving away the assets. |
Example for approving a claim
Item |
Description |
1 |
A customer makes claim for Age Pension in July and is rejected under the assets test in August. They become aware of the assets hardship provisions via their rejection letter and obtain a claim form and apply for assets hardship as soon as practicable in September. In this case the delegate has the discretion to grant under the asset hardship from July if all the criteria are met from that time. |
Forms
Claim for consideration under hardship (SA233)
Discuss the case with a CAO in the Asset Hardship Team before issuing a SA233.
Income and Assets Form (SA369)
Office Locator
Office Locator
- In Office Locator Office/Town field enter: CAO then Select ‘Search Office / Town’
- From the Office Results List select: CAO National Virtual Queue
- Within the Office information Main Details & Teams select: Asset Hardship Team
- Use the Contacts list and search for the CAO in Microsoft Teams, to check for their availability
- If a CAO is available, contact to discuss the customers circumstances