Canada Agreement and foreign pension information 106-04008000
This document outlines information about the Agreement including the process of making a claim for Australian payment under the agreement and coding of Canadian payments.
General information
Social Security Agreement between Australia and Canada
Category title |
Description |
Canadian Social Security System |
Canadian Social Security System + Read more [1] In Canada, the pension insurance legislation is the responsibility of the Canadian federal government. The Old Age Security Act provides an income tested payment based on residence in Canada for people over 65 with low income. The Canada Pension Plan (CPP) (Québec Pension Plan (QPP) for employees in Québec) commenced 1 January 1966 to provide coverage through the collection of compulsory contributions which insure the contributor, and their family, against disability and death and provide for income in the form of a pension once the person reaches retirement age. Note: a person can receive a payment under the Old Age Security Act and CPP/QPP at the same time. The collection of contributions and payment of pensions is the responsibility of the CPP and QPP. Service Canada is the service delivery arm that seeks to provide a central contact for government programs. Employment insurance is managed separately, and each province/territory of Canada provides programs to cover residents. |
History and previous Agreements |
Widow B Pension, Wife Pension and Bereavement Allowance + Read more [2] Widow B Pension and Wife Pension were sunsetted in 1995 and, along with Bereavement Allowance, ceased to be paid from 2020. See: Original Agreement - 1 September 1989 + Read more [3] The protocol in 1990 made minor amendments to the provisions for widowed persons and added portability but took effect from the start of the Agreement. The original Agreement with Canada covered:
Note:
Provisions under the 1989 Agreement that continue to apply + Read more [4] Payments granted under the 1989 Agreement were taken to be paid under the 2003 Agreement when that entered into force (Article 20.3). However, no provision of the 2003 Agreement could affect the qualification of a payment under the 1989 Agreement meaning the previously more favourable portability rules still apply to those payments. Portability under the 1989 Agreement was indefinite to any country for:
A comparison rate continues to apply (Article 20.6) for customers granted under the previous Agreement who were:
|
Authorities, Institutions and Liaison Agencies |
Contact details for foreign pension authorities are available in the CODES facility. Competent authorities + Read more [5] For Australia: Department of Social Services (DSS) For Canada: Employment and Social Development Canada (ESDC) Competent institutions + Read more [6] For Australia: Services Australia Note: the Australian Taxation Office (ATO) is responsible for double coverage provisions. For Canada: Service Canada Liaison agencies + Read more [7] For Australia: Centrelink International Services (CIS) Note: the Australian Taxation Office (ATO) is responsible for double coverage provisions. For Canada: International Operations - Service Canada, Ottawa. |
Exchange of information and liaison forms |
See Agreement Country Document Catalogue (ACDC) for samples of forms, foreign documents and translations. Exchange of information + Read more [8] Under the Agreement with Canada, information held about customers may be exchanged between the liaison agencies to determine entitlement to payments under the Agreement and under either country’s domestic legislation (Article 14.1). For information on bulk data exchange, see International Data Exchange Program and auto-indexation of foreign pensions. Australian liaison form + Read more [9] The following liaison form is completed by Centrelink International Services (CIS) and sent to Canada:
For help with creating and completing the liaison form, see Agreement liaisons, NZ CICs and exchange of information. Canadian liaison form + Read more [10] The following liaison form is completed by Canada and is sent to Centrelink International Services (CIS). Liaison Form - CAN/AUS2 This liaison form is used in all communication from Canada.
|
Medical assessments |
Medical assessments + Read more [11] Under the Administrative Arrangements, each country will arrange for an agreed report to be and sent with claims for invalidity/disability pensions. Medical examinations may also be undertaken upon request for foreign pension claim purpose. Generally, the liaison agency will contact Services Australia with the request. There is no provision for reimbursement of costs to either country. The customer should contact Services Australia if they receive a direct request from the liaison agency to undertake a medical examination. Advise the customer to go through Services Australia’s foreign pension medical assessment process. Where the customer has already undertaken a medical examination based on a direct request from the Agreement partner without consulting Services Australia, the customer should contact the liaison agency to discuss any possible reimbursement options. If a customer is claiming reimbursement of costs based on undertaking a medical examination requested by Services Australia for foreign pension purpose, consider all evidence provided. For example, if incorrect advice was provided to the customer by Services Australia that caused them to seek an independent medical examination which caused the customer to be out of pocket. See Customer compensation and Act of Grace. See Agreement Country Document Catalogue (ACDC) for samples of forms, foreign documents and translations. |
Double coverage/Taxation and Healthcare |
See general information about early release of superannuation, refunds of contributions, double coverage, taxation and health insurance. Double coverage/certificates of coverage + Read more [12] There are no double coverage provisions in the Agreement with Canada. Any enquiries about double coverage or certificates of coverage should be directed to the Australian Taxation Office (ATO) website. Taxation + Read more [13] Any queries about taxation of pensions or the requirement to lodge a tax return should be directed to:
See general information on taxation, including issuing Australian payment summaries. Tax treaty Australia has a double tax agreement with Canada, which avoids the need for the customer to pay tax in both countries. A person who is 'resident' in one country (according to the definition in the tax agreement) generally only pays tax on pensions in that country. Tax deductions from income by one country may be allowed as a credit against tax payable in the other country. Tax deduction In Canada, Canadian pensions over a certain level are taxed at the source. In Australia, Canadian pensions may have a non-resident tax deduction. The tax agreement limits this deduction to 15%. The gross rate of Canadian pension, before any deduction, is maintained. Canadian tax year Canada uses the calendar year (1 January - 31 December) as the tax year. Health insurance/Medicare + Read more [14] Australia does not have a Reciprocal Health Care Agreement (RHCA) with Canada. See general information on health insurance and Medicare coverage. Any queries about:
|
Additional information |
Languages + Read more [15] The official languages of Canada are English and French. See French naming conventions and pronunciation. Address and contact details + Read more [16] Telephone country code is +1. Note: Canada shares the same country code as the US. Street address Title FirstName Surname [Addressee] 10-123 MAIN ST SE [Apt/unit + street number + street direction] MONTREAL QC H3Z 2Y7 [City/municipality + province/territory + postal code] CANADA Rural address Title FirstName Surname [Addressee] RR 4 LCD MAIN [Rural Route identifier + station information] LLOYDMINSTER AB T9V 2Z9 [City/municipality + province/territory + postal code] CANADA Post Office Box address Title FirstName Surname [Addressee] PO BOX 4001 STN A [Postal box number + station information] VICTORIA BC V8X 3X4 [City/municipality + province/territory + postal code] CANADA Note:
Same-sex relationships + Read more [17] Same-sex marriage has been legal in Canada since July 20, 2005. |
Australian payments
Rules for Australian payments
Category title |
Description |
Australian payments |
Payments covered under the Agreement + Read more [18] For Australia, the Agreement with Canada (Article 2.1) covers:
Note:
|
Australian claim forms and processes |
See Agreement Country Document Catalogue (ACDC) for samples of forms, foreign documents and translations. In Australia + Read more [19] Claims for Australian payments under International Agreements use the same methods and processes as domestic claims. In Canada + Read more [20] Forms to claim an Australian payment in Canada can be obtained by:
Australian forms needed The customer is to complete and provide the following: All claims:
DSP only:
Note: Canada arranges for the AUS175 to be completed on a case-by-case basis CAR only:
Forms can be lodged at any Canadian social security office. Under Section 6 of the Administrative Arrangements, the Canadian social security office will:
Under Section 6 (c), the Canadian liaison agency will:
|
Lodgement rules and start day |
All claims for Australian payments under International Agreements are assessed by Centrelink International Services (CIS). Residence rules for claims + Read more [21] If a person is not an Australian resident and in Australia on the date the claim is made, they may use the Agreement to meet the residence rules for claims if, on that date, they are:
Claim lodgement + Read more [22] Claims under the Canadian Agreement Claims for Australian payment under the Canadian Agreement may be lodged in certain other Australian Agreement countries. See the Claim lodgement matrix. Accepting other Agreement claims Canada will accept claims for Australian benefits under other Australian social security agreements. Claim lodgement consideration The customer must also satisfy any other rules under the other agreement and social security law provisions, including portability. For example, DSP can be claimed in a third country but has an ongoing residence requirement. Therefore, if the claimant is:
Date the claim is 'made' and start day + Read more [23] The normal rules for working out the date a claim is ‘made’ and the start day apply to claims under the Agreement with Canada. However, the Agreement also allows:
For coding help, see:
|
Qualification/Totalisation |
Totalisation of Qualifying Periods + Read more [24] The Agreement allows:
Note:
See Resources in International Social Security Agreements for examples of totalisation. Canadian periods of coverage + Read more [25] A Canadian period of coverage means a Canadian creditable period. That is:
Either may be used when totalising for Australian qualification purposes, as long as they are certified and do not overlap. Canadian periods of coverage must be certified by the Canadian Competent Institution. Note: Québec Pension Plan (QPP) creditable periods/periods of coverage cannot be used for totalisation for Australian payment. Minimum Working Life Residence (WLR) to totalise + Read more [26] To be able to use the totalisation provisions, a person who is not an Australian resident at the date of lodgement must have at least 12 months Australian Working Life Residence (WLR) in Australia of which 6 months must be continuous (Article 6.6). Note: unlike WLR for rate, this period cannot be rounded. No minimum WLR is required if the person is an Australian resident at the date of lodgement (Article 6.6). Parenting Payment Single (PPS) + Read more [27] The Agreement also allows a person to use their deceased partner’s creditable periods in the Canada Pension Plan to totalise for PPS (Article 6.3). Carer Payment (CP) + Read more [28] CP has no qualifying residence periods but does have a Newly Arrived Resident's Waiting Period (NARWP). Beside normal exemptions, a NARWP only applies to a person who has 'entered Australia'. See Newly Arrived Resident's Waiting Period (NARWP) and Qualifying Residence Period Exemptions. A person who is resident and present outside Australia has not entered Australia and therefore does not have a NARWP. To avoid granting CP to a person who has never been to Australia, the Agreement requires a person to have been an Australian resident at some time (Article 5.2). Ongoing residence requirements + Read more [29] The Agreement allows the ongoing residence requirement for DSP, PPS and CP to be met by customers who continues to reside in Canada (Article 13.1). |
Rate calculation |
The rate of payment may be affected by the Agreement with New Zealand. Outside Australia + Read more [30] For customers outside Australia, the Agreement with Canada (Article 7.1) refers to the overall rate calculation contained in section 12(1) of the Social Security (International Agreements) Act 1999. This means customers paid under an Agreement have:
Note:
Non-proportional rate extension Customers paid under the Agreement and temporarily outside Australia, cannot have their non-proportional portability rate extended if they are unable to return to Australia. Returns to Australia While there is no temporary return provision, the inside Australia rate includes a comparison rate which means the proportional rate can continue to be paid if it is higher than the direct deduction rate. See Inside Australia. Inside Australia + Read more [31] Customers in Australia under the Agreement are generally paid a direct deduction rate (Article 7.3). This Agreement includes a comparison rate in Australia (Article 7.4). Departures from Australia There is no temporary departure provision in the Agreement. The outside Australia rate applies immediately on departure regardless of the length of the absence. |
Portability |
Portability + Read more [32] Payments under the Agreement Under the Agreement, provided the customer remains qualified, Australian payments are payable indefinitely in both countries, that is, for temporary or permanent absences (Article 13.1). Third country portability under the Agreement Portability to third countries for a customer paid under the Agreement is the same as for an autonomous customer leaving Australia (Article 13.2). See Portability of payments. |
Transfers to/from Agreement |
Transfers to the Canadian Agreement + Read more [33] If necessary, a customer who receives an autonomous payment that stops being payable due to portability reasons can transfer to the Agreement to continue payment if:
If transferred to the Agreement, all Agreement rules apply to the customer, including portability and rate of payment. Transfers to autonomous + Read more [34] A person who would be autonomously qualified but is paid under the Agreement can transfer from the Agreement to autonomous only if they are an Australian resident and in Australia. On return to Australia, system processing will automatically transfer from the Agreement to autonomous if the person is an Australian resident who has only used the Agreement to extend their portability while outside Australia. Former resident provisions may affect customers who transfer to autonomous if they leave Australia again within 2 years of becoming an Australian resident. |
Paying customers in Canada |
Australian payments to overseas bank account + Read more [35] Australian payments may be issued to customers outside of Australia. If the customer intends to be outside of Australia:
See Delivery of payments to Centrelink customers outside Australia. |
Canadian payments
Rules for Canadian payments
Category title |
Description |
Canadian payments |
Payments covered under the Agreement + Read more [36] For Canada, the Agreement covers the Old Age Security Act and the Canada Pension Plan (CPP). Payments under the Old Age Security Act The Old Age Security Pension is subject to a means test based on the customer’s income from all sources, including Australian pension. Main payment
Note: equivalent allowance for widows/widowers or partners of Old Age pensioners. Payments under the Canada Pension Plan Main payments
Note: Post Retirement Disability Benefit (PRDB) may be payable to a person who is under age 65 who becomes disabled while receiving CPA. PRDB stops at age 65. Supplementary payments/Allowances + Read more [37] Under the Old Age Security Act:
Under the Canada Pension Plan:
Other known payments + Read more [38] The following known payments are paid by the Canadian authorities but are not covered under the Agreement:
For help with:
|
Comparable Foreign Payment (CFP) |
Requirement to claim CFP + Read more [39] The requirement to claim Canadian pensions applies to Canadian AGE, CPA and CPI.
Customers who only worked or last resided in Québec are still required to claim on the same combined claim form. The Canadian Liaison Agency will decide which fund (CPP or QPP) pays the contributory pension, however, the QPP authority will not advise the outcome of the claim. Eligibility for Canadian payments + Read more [40] Eligibility and coding of foreign pensions tab contains detailed information on Canadian payments that are subject to CFP legislation. |
Canadian claim forms and processes |
See Agreement Country Document Catalogue (ACDC) for samples of forms, foreign documents and translations. In Australia + Read more [41] Claim packs are available for AGE/CPA/CPS and CPI. Claim packs are issued through the Foreign Pension System (FPS). See Assisting customers to claim a foreign pension. Customers who only worked or last resided in Quebec are still required to claim on the same combined claim form. The Canadian liaison agency will decide which fund (CPP or QPP) pays the contributory pension, however, the QPP authority will not advise the outcome of the claim. Specific requirements for Canadian claims The customer is to complete and provide the following: AGE/CPA/CPS claims:
CPI claim:
Requests for additional information If information provided with the claim for a Canadian pension is incomplete, Canada will send requests for information in English or French direct to customers. Receipt of foreign pension claim by Services Australia Under the Administrative Arrangements, Canadian forms can be lodged in Australia at any service centre. See Processing a foreign pension claim.
Centrelink International Services (CIS) only CIS will complete the following or arrange for the following to be completed as necessary and attach the documents to the foreign pension claim to send to the agreement country. See Agreement Liaison Detail (ALD) for method of transmission. CIS staff are not required to sign the Canadian claim form. All claims:
For help with creating and completing the liaison form, see Agreement liaisons, NZ CICs and exchange of information. INV only: Australia is not required to provide specific forms for Canadian invalidity pension claims. See Foreign pension medical assessments. In Canada + Read more [42] Enquiries about claims for Canadian payments in Canada or a third country should be directed to the Canadian social security authorities. |
Payment method and Indexation (CPI) |
Payment method + Read more [43] Canadian payments can be paid direct deposit in Australia. Any queries about the non-payment of Canadian pension should be directed to the Canadian pension authorities. Frequency + Read more [44] Agreement pensions are paid as 12 regular monthly payment. There are no bonus payments. Other benefits or private pensions are paid monthly or annually. Currency + Read more [45] Canadian pensions must be recorded in the source currency - Canadian dollars (CAD). Official statements provide the foreign currency amounts. Amounts recorded in source currency on the Foreign Pensions Details (FPD) screen must not be changed to the Australian dollar amount. Note: payments into Australia are made in Australian dollars. Indexation (CPI) + Read more [46] Canadian payments are generally increased for Consumer Price Index (CPI, or cost of living) changes each year:
For information on bulk data exchanges and auto adjusted CPI increases, see International Data Exchange Program and auto-indexation of foreign pensions. |
Assessment |
The assessment and coding of Canadian pensions may be affected by the Agreement with New Zealand. Agreement pensions (AGE/CPA/CPS/CPI) are generally: + Read more [47]
See Rate Calculation for when a direct deduction or proportional rate is applied. Note:
The following payments are assessed as ordinary income: + Read more [48]
Customers who only worked or last resided in Québec are still required to claim on the same combined claim form. The Canadian liaison agency will decide which fund (CPP or QPP) pays the contributory pension, however, the QPP authority will not advise the outcome of the claim. The following payments are exempt: + Read more [49] The following payments are exempt income for customers paid under the Agreement or autonomously, who are outside Australia (Article 7.1(a):
Other Canadian federal, provincial or territorial welfare payments are benefits that may relate to caregiving, housing or similar.
CPP Children’s benefit may be paid to children of disabled or deceased contributors. The payment is exempt for customers residing inside or outside of Australia: where the child meets the definition of a dependent child (section 8(8)(j) Social Security Act 1991), see Payment for dependent children. Otherwise, it is assessed the same as the main CPP agreement pension.
CPP Death benefit is a one-off payment, payable to the estate or other eligible individuals, on behalf of a deceased CPP contributor. A person may contribute to both the CPP and the Quebec Pension Plan. The contributions made under both plans are combined when a death benefit is calculated. Payment may be exempt from the income test if payable to the person who incurred expenses associated with the bereavement. Otherwise, the amount is assessable for 12 months from date of receipt. (s1073 Social Security Act 1991). See Treatment of Lump Sums. |
Arrears debts and embargo |
The assessment and coding of Canadian pensions may be affected by the Agreement with New Zealand. Arrears debts and embargo + Read more [50] The Agreement does not include embargo provisions. Arrears debts for customers and their partners are raised under s1228A Social Security Act 1991 and recovered via normal methods under the Act. See Comparable Foreign Payment (CFP) lump sum arrears. Where an arrears period is not provided, Canada have confirmed that it is always the period from the start date of the pension until the end of the month preceding the first regular payment. A contravention debt may also occur if the customer does not advise of the grant of their Canadian payment within their notification period. See Foreign pension coding. |
Life certificates, notices and documents |
See Agreement Country Document Catalogue (ACDC) for samples of forms, foreign documents and translations. Life certificates + Read more [51] Life certificates are not issued by Canada. Notices and documents + Read more [52] Customers in Australia are sent notices at grant and will receive an annual statement for tax purposes (NR4) in Canadian dollars in February each year. The NR4 is for tax purposes and details the amounts received for the previous calendar year. CPP amounts for the previous year may be derived by dividing by 12, however Old Age Security amounts are indexed four times a year and cannot be derived. Both CPP and Old Age Security cheque payments show the Canadian dollar amount on the cheque butt, however, the cheques are issued in Australian dollars. |
Eligibility and coding of foreign pensions
Eligibility criteria for Canadian Old Age Security Pension (AGE)
Table 1
Eligibility criteria for CPP Retirement Pension (CPA)
Table 2
Eligibility criteria for CPP Disability Pension (CPI)
Table 3
Eligibility criteria for CPP Survivor Pension (CPS)
Table 4
Agreement pension coding
Table 5: This table contains coding of Agreement pensions on the Foreign Pensions Details (FPD) screen.
Field |
Coding required |
Country |
CA |
Type |
For:
Do not code exempt CPP Death benefit or exempt CPP Children’s benefit. |
Description 1 |
Only code this field if Ref 1 is blank. If necessary, code the appropriate Canadian pension name from the statement provided. |
Ref 1 |
Code the 9-digit Social Insurance Number. Format: nnnnnnnnn |
Description 2 |
Code if receiving CPP Children’s benefit, otherwise leave blank. |
Ref 2 |
Leave blank. |
Currency |
Canadian dollar (CAD) Note: for arrears period coding, see Arrears debts and embargo. |
Frequency |
MTH |
Basic Amount |
Code the gross monthly amount as shown on the Notice of Grant or official pension statement. Note:
|
Social/Welfare Amt |
When provided, code other agreed Canadian federal, provincial or territorial welfare payment amounts, when provided. When provided code:
Note: any amount of allowance for widow/widowers/partners that is in excess of the GIS amount should be coded in the Basic Amount. Otherwise, leave blank. |
Québec Pension Plan (QPP) payment coding
Table 6: This table contains coding of Québec Pension Plan (QPP) payments on the Foreign Pensions Details (FPD) screen.
Field |
Coding required |
Country |
CA |
Type |
For:
|
Description 1 |
Only code this field if Ref 1 is blank. If necessary, code the appropriate Canadian pension name from the statement provided. |
Ref 1 |
Code the 9-digit Social Insurance Number. Format: nnnnnnnnn |
Description 2 |
Leave blank. |
Ref 2 |
Leave blank. |
Currency |
Canadian dollar (CAD). Note: for arrears period coding, see Arrears debts and embargo. |
Frequency |
MTH |
Basic Amount |
Code the gross monthly amount as shown on the Notice of Grant or official pension statement. |
Social/Welfare Amt |
Leave blank. |