Unemployed due to stand down 106-05020110

This document outlines when a customer is stood down from work and what effect this has on their qualification for payment.

Step	Action
1	Details of stand down + Read more ... Obtain details of stand down from the customer, such as the date and reason for the stand down and details of leave entitlement payments, if any. Verify details of the stand down with the employer, for example, via an Employment Separation Certificate (SU1). Has the customer been stood down from employment because of industrial action? Yes, need to look at customer's entitlement to payment as customer has become Unemployed Due to Industrial Action (UDIA). Procedure ends here No, go to Step 2
2	Seasonal employment + Read more ... Is the stand down due to the employment being seasonal or intermittent? Yes, need to look at whether the Seasonal work preclusion period (SWPP) applies. Procedure ends here No, go to Step 3
3	Waiting or preclusion period + Read more ... Advise customer of any applicable waiting or preclusion period. See Interaction between waiting and preclusion periods.
4	Is the customer eligible for JobSeeker Payment (JSP) or Youth Allowance (YA)? + Read more ... Yes, process claim for JSP or YA No, reject the claim
5	If the customer has a partner + Read more ... Examine the partner's entitlement to income support. If eligible for payment, issue relevant claim forms and process claim upon return.
6	Record Details + Read more ... Record the details of all action taken on a DOC.

Operational Information