Recording legal residence status 106-06020050

Item

Description

1

New Zealand citizen 444 visa cancelled

Aaron is a New Zealand citizen receiving JobSeeker Payment (JSP) who has been living in Australia on a 444 visa. Home Affairs have cancelled Aaron's latest 444visa. The Legal Residence (RSLEG) screen shows the latest 444 was ended, however previous 444 visas on RSLEG do not have an end date, therefore the system continues to assess these 444 visas. As a result, the system does not automatically cancel JSP.

NCV needs to be coded on the RSLEG screen from the visa date of cancellation +1 to ensure the system does not read previous visas and to cancel Aaron's JSP.

2

Permanent visa cancelled but customer has previous permanent visas record

Bill is receiving Disability Support Pension (DSP) and has been living in Australia since they were young. Bill has travelled in recent years and each time they’ve returned to Australia they’ve been granted a 155 returning resident visa. Bill has previously held permanent visa subclasses 175 and 801.

Home Affairs have advised that Bill's recent 155 visa has been cancelled and it has been end dated on the RSLEG screen.

The RSLEG screen has previous 801 and 155 visa entries with no end dates, therefore these continue to be assessed by the system. Bill's residence status is not being correctly reassessed

NCV needs to be coded on the RSLEG screen from the visa date of cancellation +1, to ensure:

• the system does not read previous visas, and
• Bill’s DSP cancels