Skip to navigation Skip to content

Assessing and coding the Study details MOD (ST) 106-07100160

Expand/Collapse all sectionsExpand all


This page contains information on completion, lodgement and assessment of the Study details MOD (ST) to confirm current and previous study details.

Verification of study details via MOD (ST)

This table describes the process for the provision of information for the confirmation of study details for students.

Step

Action

1

Study details MOD (ST) to be completed + Read more ...

A MOD (ST) must be completed if a customer has complex allowable time/satisfactory progress issues after their initial claim assessment.

Does this circumstance apply?

  • Yes, go to Step 2
  • No, MOD (ST) does not need to be issued. Procedure ends here

2

Verbal advice of information + Read more ...

See the Resources page for a link to the MOD (ST) form.

Is the customer able to provide all required information for the MOD (ST) verbally?

  • Yes, go to Step 3
  • No, go to Step 4

3

Workload in current course + Read more ...

Is the customer unsure about any of their current or previous study details, such as workload in current course?

  • Yes, go to Step 4
  • No, go to Step 5

4

Issue MOD (ST) to customer and request academic transcripts + Read more ...

Tell the customer they should return the form within 14 days.

5

The completed MOD (ST) (verbal or paper) and/or academic transcripts are returned + Read more ...

Once the MOD (ST) and academic transcripts are returned or advised verbally, check the form is fully completed.

Note: if the information has been collected verbally, clearly record details on a DOC.

6

Meeting study requirements + Read more ...

Does the customer meet the appropriate study requirements for their payment type?

For more information, see Determining allowable time/reasonable time for a course of study.

  • Yes, for current Austudy and Youth Allowance (YA) (Students), code the education details. Procedure ends here
  • No, the customer does not meet the undertaking full time study requirements. Go to Step 7

7

YA and Austudy + Read more ...

For YA

  • If the customer is under 22, consider whether they can meet the YA study requirements in other ways
  • If the customer is 22 or over, tell them they are not eligible for YA. Identify if the customer is eligible for income support and other products
  • Procedure ends here

For Austudy

  • Identify if the customer is eligible for income support and other products