Eligibility to access employment assistance services through Workforce Australia 001-02020000
Expand allEmployment Provider Services - Fully Eligible Participant
Table 1: This table describes job seeker eligibility for accessing Workforce Australia employment services provider or Workforce Australia online as a Fully Eligible Participant.
Item | Circumstances, exceptions and qualifying comments |
1 | JobSeeker Payment, Youth Allowance (job seeker) and Special Benefit or Parenting Payment Single customers with mutual obligation requirements Includes income support payment customers who are fully meeting their part-time mutual obligation requirements or who have been granted an exemption may voluntarily elect to participate in Workforce Australia, such as:
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2 | Disability Support Pension (DSP) customers with compulsory requirements DSP customers aged under 35 years with a work capacity of 8 or more hours per week (without a youngest child under 6 years) will have compulsory participation requirements and are fully eligible for employment provider services. |
3 | Pre-release prisoners Prisoners must be in the final 12 months of their sentence and be approved by corrective services case managers. They must also be:
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4 | Retrenched worker or partner of a retrenched worker A retrenched worker and/or their eligible partner can access employment services by:
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5 | Special Benefit customers Nominated Visa Holders (including Temporary Protection Visa Holders and Safe Haven Visa Holders) receiving Special Benefit have mutual obligation requirements and are fully eligible for Services. Other Special Benefit customers are fully eligible for services but have voluntary requirements with their Workforce Australia employment services provider. |
6 | New Zealand non-protected Special Category Visa holders eligible for JobSeeker Payment or Youth Allowance New Zealand citizens who are non-protected Special Category Visa holders may be eligible to receive an income support payment for up to 6 months if they have lived in Australia continuously for 10 years beginning on or after 26 February 2001. These participants are ineligible for Inclusive Employment Australia (IEA), Self-Employment Assistance or Adult Migrant Education Program (AMEP). |
7 | Visa holders with working rights attached Visa holders on an income support payment with mutual obligation requirements are eligible for Workforce Australia, including temporary residents. With the exception of working holiday visas. |
8 | Vulnerable Youth and Vulnerable Youth (Student) Young people not receiving income support payments, who are aged 15 to 21, not working 15 hours or more per week, not in full-time study, and have at least one serious non-vocational barrier, are eligible for Workforce Australia Services as a Vulnerable Youth. Full-time students aged 15 to 21 years who present in crisis and have at least one non-vocational barrier are eligible for Workforce Australia Services as a Vulnerable Youth (Student) if no appropriate youth services are available in the local area. |
9 | Newly Arrived Refugees Newly arrived refugees receive a mutual obligation requirements exemption for their first 13 weeks in Australia. There are a number of factors that determine when a newly arrived refugee needs to be referred to Workforce Australia and the level of servicing they will receive. See Negotiating Job Plans for refugee appointments at 12 weeks, and conducting circumstance reviews at 12 months. |
Workforce Australia Online for Volunteers
Table 2: This table describes job seeker eligibility for accessing Workforce Australia as a volunteer. All volunteer job seekers are referred to Workforce Australia Online. They receive only base services, which means access to Workforce Australia website.