Investigating a connection failure 001-10070050
CDP job seeker appointment non-attendance reasons
The following document outlines the reasons for CDP job seeker's non-attendance and options available for staff when recording the reason that best summarises the CDP job seekers explanation for not attending their requirement.
Reasons for CDP job seeker non-attendance at an appointment
Appointment connection failure types, codes and payment types
Table 1
Connection Failure Reason |
Services Australia Code |
Department of Employment and Workplace Relations code |
Applicable Payments |
Failure to attend other provider appointment |
COP |
CFAO |
JobSeeker Payment (JSP) Parenting Payment (PP) Youth Allowance (YA) (job seeker) Special Benefit (SpB) |
Job search and Job Plan connection failure types, codes and payment types
Table 2
Connection Failure Reason |
Services Australia Code |
Department of Employment and Workplace Relations code |
Applicable Payments |
Failure to comply with Job Search requirement in Job Plan |
CJE |
CFJR |
JSP YA (job seeker) SpB |
Failure to enter Job Plan with Employment Services Provider (connect) |
CFE |
CFEP |
JSP PP YA (job seeker) SpB |