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Investigating a connection failure 001-10070050



Re-engagement codes

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRe-engagement codes

CDP job seeker appointment non-attendance reasons

The following document outlines the reasons for CDP job seeker's non-attendance and options available for staff when recording the reason that best summarises the CDP job seekers explanation for not attending their requirement.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngReasons for CDP job seeker non-attendance at an appointment

Appointment connection failure types, codes and payment types

Table 1

Connection Failure Reason

Services Australia Code

Department of Employment and Workplace Relations code

Applicable Payments

Failure to attend other provider appointment

COP

CFAO

JobSeeker Payment (JSP)

Parenting Payment (PP)

Youth Allowance (YA) (job seeker)

Special Benefit (SpB)

Job search and Job Plan connection failure types, codes and payment types

Table 2

Connection Failure Reason

Services Australia Code

Department of Employment and Workplace Relations code

Applicable Payments

Failure to comply with Job Search requirement in Job Plan

CJE

CFJR

JSP

YA (job seeker)

SpB

Failure to enter Job Plan with Employment Services Provider (connect)

CFE

CFEP

JSP

PP

YA (job seeker)

SpB