Care Minutes Supplement 065-26031825

To view the Care Minutes Supplement in the Aged Care Staff Portal (ACSP) see Table 8 > Step 3 in Aged Care Staff Portal (ACSP) - Service in Context.

Providers can view the Care Minutes Supplement through the Aged Care Provider Portal (ACPP) Supplement eligibility screen.

The Supplement eligibility screen will show the following:

• Eligibility
• Start date
• End date
• Combined staff direct care %
• Registered nursed direct care %
• Created date
• Last updated

Note: the homelessness/Indigenous supplement screen is only available in the ACSP. The eligibility screen in the ACPP has 2 tabs.

Providers do not need to apply for the Care Minutes Supplement.

The Department of Health, Disability and Ageing (DHDA) determine eligibility and performance values each quarter based on provider quarterly care minutes reporting.

DHDA sends this information to Services Australia. Services Australia then calculates the Care Minutes Supplement and is paid as part of the monthly claim.

Enquiries regarding eligibility and care minute reporting for the supplement are referred to DHDA.

The Care Minutes Supplement rate is based on the care minute hours the provider reports in their Quarterly Financial Report (QFR) two quarters earlier with DHDA.

For example, care minutes performance in October - December 2025 will determine funding in April - June 2026.

The Care Minutes Supplement daily rate will be paid on a sliding scale.
The Care Minutes Supplement daily rate (determined by the Care Minutes Supplement matrix table) x the occupied bed count per eligible care recipient.

The Care Minutes Supplement matrix table outlines the supplement rate payable using the Australian National Aged Care Classification (AN-ACC) funding. This is based on:

• the percentage of total care minutes, and
• Registered Nurse (RN) minutes delivered in the relevant quarter period

See the Resources page for a link to the table on the DHDA Schedule of Subsidies and Supplements for Residential and Transition Care.

For example, when DHDA calculate the provider is delivering 98% total care minutes and 96% RN targets from the provider's quarterly report. Using the rate table, this equates to a daily supplement of $30.75 per occupied bed.

The Care Minutes Supplement will be zero where a service reports to the DHDA that they have delivered less than 85% of the total care minutes and RN minutes targets.

Providers can use the online care minutes supplement estimator to check the funding they may receive from April 2026.

See the Resources page for a link to the online care minutes supplement estimator.

The maximum supplement rate is paid if either of the following apply:

• If the service meets:
• 100% of the care minutes, and
• RN targets
• When a service is:
• a new service
• an existing service transferred to another provider
• an existing service with eligibility restored by DHDA
• an existing service with an emergency override received

DHDA send this information to Services Australia. The Care Minutes Supplement will be calculated at the maximum rate determined from the Care Minutes Supplement matrix table.

The maximum supplement rate is equivalent to 0.113 of the National Weighted Activity Unit.

See the Resources page for a link to the current rates on the DHDA Schedule of Subsidies and Supplements for Residential and Transition Care.

When adjustments are made to occupancy details for a previous claim month or if DHDA submit changes to a previous QFR, then retrospective:

• adjustments will be applied in the next monthly claim
• claims and adjustments will use the rates and rules that were in effect on the day of the actual event

The payment statement display will display the Care Minutes Supplement as a separate supplement with the amount paid under 'supplements'. The itemised payment section will include the number of days paid for each eligible care recipient.