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Increasing study load for Austudy and Youth Allowance (YA) students 102-07020070

This page contains information on how to assess an increased study load for Austudy and Youth Allowance (YA) students.

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Reviewing study details

Updating study details

Reviewing study details

Table 1: This table describes how to action an increase in study load for Austudy and Youth Allowance (YA) students.

Step	Action
1	Has the student changed their course of study or institution? Yes, see Changing or correcting course of study or educational institution for Youth Allowance, Austudy and Pensioner Education Supplement students No, go to Step 2
2	Is the student studying in an approved course at an approved institution? See Approved courses of study for Centrelink administered payments for students Yes, go to Step 3 No, the customer is considered to be a trainee or job seeker. See Part-time or full-time study as an approved activity. Procedure ends here
3	Has the student who was previously studying at less than 75% of a full time study load increased their study load to at least 75%? Note: a student who is already undertaking at least 75% of the normal full-time study load is considered to be full-time. Any increase from their current study load will not affect their payments. Yes, go to Step 5 No, go to Step 4
4	Concessional study load has not already been considered If a concessional study load has not already been considered, the student would have to test their eligibility for a either a concessional study load or another Centrelink payment. If the customer is 25 years of age or older and meets the qualification for Austudy, see: Assessing eligibility for the 66% concessional study load for Austudy or Assessing eligibility for the 25% concessional study load for Austudy If the customer is under 25 years and meets the qualification for Youth Allowance, see Assessing concessional study loads for Youth Allowance (YA) Record any relevant information on a DOC. Procedure ends here.
5	What type of payment is the customer receiving? YA (job seeker), see Youth Allowance (YA) job seeker or Australian Apprentice returning to full-time study Austudy or YA (student) (concessional study load), see Table 2 > Step 1 JobSeeker Payment (JSP), see JSP job seekers returning to full-time study

Updating study details

Table 2: This table describes how to code an update to a student’s study details.

Step	Action
1	The customer already has a course coded as part-time or concessional Update part-time or concessional course details, then add the new course details. Note: proof of enrolment is not required unless there is doubt about the student's enrolment status. To update the study details in: Process Direct, go Step 2 Customer First, go to Step 3
2	Process Direct - code study details Key 'START' in the Super Key Select the Study and Scholarship Details workflow from the Task Selector Select Customer Study Details. Select Start On the Education Details screen, select Edit next to the education line for the existing study On the Change Education Details screen, update the Student End Date to the date the student last studied part-time Select Save Key the Receipt Date, Channel and Service Reason. Note: if the system does not select a default Service Reason, select the most relevant Service Reason for the update Select Save The Education Details screen will display Add the new study course details On the Create Education Details screen, key: Participation Status Event Date: the date the student changed to full-time study (that is, the day after the part-time study ceased) Enrolment Verification: VNR- Verification not required Participation Status, Course Level and Field of Study: key the details advised by the student and from their proof of enrolment Course Start Date, Course End Date, Course Id and Student Id: get relevant details from the student to update Student Start Date: enter date the student commenced at new institution Student End Date: the day the student commenced the full-time study load Education Institute Id: select the Search icon and locate the Institution via the Select Education Institute screen Select Save For students in receipt of Austudy or YA, go to Step 4.
3	Customer First - code study details Go to the Education Details History (EDCH) screen in the NSS system for Austudy and YA, and the ISS system for Pensioner Education Supplement (PES) Select the existing course in the Student End Date: field code the date the student last studied part-time Code the appropriate Source and Date of Receipt, and in the Action: field code 'C' for Correct While in the same activity create a new EDC entry in the Participation Status Event Day: field enter the day the student began full-time study (the day after part-time study ceased) In the Enrolment Verification: field, code 'VNR' (Verification Not Required) In the Participation Status: and Course Level: fields enter information as advised by the student or from their proof of enrolment. Select the correct code from field help Get relevant details from the student to update the following fields Course Start Date Course End Date Institution course code Student Id Update the Student start date: field with the day the student commenced the full-time study load Code in the appropriate Source and Date of Receipt, and in the Action: field enter 'I' for Insert Select Save For students in receipt of Austudy or YA, go to Step 4.
4	Update the Newstart Education Status (NES) screen Process Direct Go to the Newstart Education Status (NES) screen Check that the Student Status field shows Full-Time Student If it does, go to Step 5 If not, select Add. On the Create Education Status screen, update the following: Start Date: the same as the participation status event date on the Customer Study Details (EDC) screen Student Status: FTS - Full-Time Student Education Level Attained: the last level the customer has successfully completed Select Save Select Assess and address any errors/warnings on the Errors (SWE) screen Select Assess Select Finish. Record details of the update. Select Finalise Procedure ends here Customer First Go to the NES screen The first page on the NES screen should show Full-time Student in the Student Status: field If it does, go to Step 5 If not, create a new screen: Event date: should be the same as the participation status event date on the EDC screen in the Student Status: field enter 'FTS' for full-time student Educ Level Attained: is the last level the customer has successfully completed in the Action: field, input 'I' for Insert Finalise the activity on the Assessment Results (AR) screen, after ensuring there are no incorrect back payments or debts raised Record the reason for the decision and action on a DOC Procedure ends here
5	Finalising the activity To finalise the activity in: Process Direct Select Assess Select Finish. Record details of the update. Select Finalise Customer First Finalise the activity on the Assessment Results (AR) screen, after ensuring there are no incorrect back payments or debts raised Record the reason for the decision and action on a DOC