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Replacing an Electronic Benefits Transfer (EBT) card at a customer's request 103-04040060

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Forms

Record of Electronic Benefits Transfer (EBT) card issue (SS292)

Factsheet

How to use your Electronic Benefits Transfer card (13240)

Services Australia links

Incident and Policy Helpdesk forms

For policy and procedural enquires Level 1 contacts only should contact the Level 2 Policy Help Desk via the:

For information about the ICT Service Desk Urgent Escalation Line, see mySupport, 'Valid reasons to call the Shared Services Urgent Escalation Channel'

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  • Search using the article name and select the knowledge article