Replacing an Electronic Benefits Transfer (EBT) card at a customer's request 103-04040060
Services Australia links
Incident and Policy Helpdesk forms
For policy and procedural enquires Level 1 contacts only should contact the Level 2 Policy Help Desk via the:
- Level 2 Policy Help Desk - Online query Form
- mySupport
For information about the ICT Service Desk Urgent Escalation Line, see mySupport, 'Valid reasons to call the Shared Services Urgent Escalation Channel'
- Go to mySupport
- Search using the article name and select the knowledge article