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Advance payments for pension customers 103-05040070



Add the course number to the Search field in the Learning Portal (LMS) in ESSentials:

  • CLK00668 - Introduction to advance payments
  • CLK01448 - Assessing advance payments
  • CLK01449 - Repaying an advance payment

Digital Support

An error message pops up when a simulation is opened for the first time in Microsoft Edge.

This is an organisation-wide browser issue, and only needs to be reset once.

Follow these steps to fix the issue:

  • select the icon with the red cross in the address bar
  • select Always allow pop-ups and redirects from http://wpb.dhsstaff.dhs.gov.au
  • select Done

Table 1

Digital Support

For

Type

Heading

Table

Row

Priority

Apply for an advance payment

Customers

Online guide

For customers

bp03_L3TT_Eligibility_for

3

Express Plus Apply for an advance payment

Customers

Online guide

For customers

bp03_L3TT_Eligibility_for

3

Apply for an advance payment

Customers

Video tutorial

For customers

bp03_L3TT_Eligibility_for

3

Apply for an advance payment

Customers

Transcript

For customers

bp03_L3TT_Eligibility_for

3

Apply for an advance payment (FTB and ISP)

Staff

Simulation

For staff

bp03_L3TT_Eligibility_for

3

Express Plus Apply for an advance payment (ISP)

Staff

Simulation

For staff

bp03_L3TT_Eligibility_for

3

Manage your Income Management Account and BasicsCard money online

Customers

Online guide

For customers

bp03_L3TT_Eligibility_for

10

Manage your Income Management Account and BasicsCard money online

Customers

Online guide

For customers

bp03_L3TT_Coding_the_requ

11

Manage your Income Management Account and BasicsCard money online

Customers

Online guide

For customers

bp03_L3TT_Assessing_an_ad01

4